Verisure UK Reviews

Name: Verisure UK
Rating: 3.12

3.1 Rating 567 Reviews

53 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Very good quality of hardware and good customer service.”

Helpful Report

Posted 5 months ago

Hi Carlos, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very good product and excellent service standards. Piece of mind knowing that the product works when called upon and the service team are on hand if and when needed.”

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Posted 5 months ago

Hi Phil, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“This is a lot better than our old alarm company who were very well known. For the price we paid from our old company to Verisure now, the price is about the same but we now have CCTVs as well which the other company didn't. Whenever we have a problem, Verisure is a lot quicker for them to attend our premises, compared to our older company which at times took over 3 weeks to get an appointment. We're very happy with Verisure and their engineers have always been very efficient and friendly.”

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Posted 5 months ago

Hi Rowena, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“I have not long had my Verisure alarm installed and I feel safer in my home and when I go to work knowing that my alarm system is being monitored it’s easy to use with the app and Verisure will call if they notice anything suspicious and they will use the code word that you gave them I would recommend Verisure to any one”

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Posted 5 months ago

Hi Terry, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Highly recommend…Excellent alarm system for my business ……great price and super fast setup and activation process…very simple to manage. No hidden charges and only 1 year contract. Special thanks to the engineer Kully and Cherie at the customer support team….”

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Posted 5 months ago

Hello Arun, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleagues Kully and Cherie. I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“From the first initial meeting with Kunal through through to the contract stage with Muhammad and inslallation with Harmi we received such great servicee, support and advice. They really listeded to the needs and security for our charity supporting vulnerable women. Thank you Verisure for your great service.”

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Posted 5 months ago

Hello, Thank you so much for leaving us a 5-star review!   I'm delighted to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support

Posted 5 months ago

“An excellent compant to deal with ,PROFESSIONAL,RELIABLE,AND PERFECT SECURITY. Should you be thInking of fitting an alarm system do your self a favour and go VERISURE DR V MAHARAJ”

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Posted 5 months ago

Hello Vishnu, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're buzzingto hear that you have had such a good experience. Best regards,  Your Verisure Customer Support

Posted 5 months ago

“Spoken to a verisure agent concerning my increase of my monthly fee. She was very professional and listened to my concerns. She came up with a satisfactory solution in which I agreed the new terms. If all the companies I have dealt with in the past had agents as pleasant and understanding as she was ,life would be far more relaxing for old geezer like me.”

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Posted 5 months ago

Hello Richard, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards,  Your Verisure Customer Support

Posted 5 months ago

“I'm very impressed with our first experiences, ie the installation of a new alarm (having ended our Banhams contract....) by Verisure. Michael S, who put it all in place and explained its working carefully to me, was friendly, patient, helpful and expert. The follow-up call from Max, checking on all the details, was equally careful and helpful. We feel safer than we did before and with luck we'll never have to worry about a possible break-in.”

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Posted 5 months ago

Hello Caroline, Thank you so much for leaving us a 5-star review!   I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support

Posted 5 months ago

“I recently had a check of my total security system. The service provided was excellent, and free! The system was fully checked , and the engineers explained in detail how to fully use the system to meet my needs. An outstanding service with excellent engineers. I am one happy and secure user of Verisure .”

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Posted 5 months ago

Hello Barb, Thank you so much for leaving us a 5-star review!   I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support

Posted 5 months ago

“Excellent service- great company. Really pleased with the system”

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Posted 5 months ago

Hi Tina, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Did a great job on the install, and I like the SOS feature. As I am getting older, the system offers me more personal protection.”

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Posted 5 months ago

Hi Dom, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Excellent prompt and constructive help in addressing a contract and bill query - all resolved to our satisfaction”

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Posted 5 months ago

Hi Chris, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“After an unhappy experience with another alarm provider, dealing with Verisure was like a breath of fresh air. There was no presssur to take facilities I did not require, the person I dealt with was competent and efficient and when I accidentally set of the alarm, there was an immediate response. I am very pleased.”

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Posted 5 months ago

Hi Jeremy, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very good”

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Posted 5 months ago

Hi Kay, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“They are accurate,secured and very fast.”

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Posted 5 months ago

Hi Tony, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“good prompt assessment and instalation, fast response / contact whenever the alarm has been triggered, thankfully only accidental triggers by ourselves, but reassuring to know of the prompt responses”

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Posted 5 months ago

Hi Richard, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Excellent service. From initial consultation to fitting and all follow up action. I have no doubt I am in safe hands.”

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Posted 5 months ago

Hi Karen, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Great no fuss service from quote to install.”

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Posted 5 months ago

Hello Francis, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“I feel like this company System 24 seven is a very good company Ok we all see sometimes they are occasionally mistakes but nobody is perfect but this company Alarm System is recommended by me. You can go to bed feeling happy that everything is okay. Any problems they’re here, definitely this time around 100% happy and people should use this company because it is a good company. I recommend this company.”

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Posted 5 months ago

Hi Kate, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team

Posted 5 months ago

Verisure UK is rated 3.1 based on 567 reviews