Login
Start Free Trial Are you a business?? Click Here

Verisure UK Reviews

3.0 Rating 522 Reviews
49 %
of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

Visit Website
Best system on the market. Great products and customer service.
Helpful Report
Posted 2 years ago
Good customer service. Swift responses to alarm triggers. I would highly recommend Verisure to friends and family.
Helpful Report
Posted 4 days ago
Hi Suzette Haughton, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 12 hours ago
Thank you for attending at the apointed time and giving a good service
Helpful Report
Posted 4 days ago
Hello Mohanlal Fernando, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. We are overjoyed to see that you have received a brilliant service, our customer's needs are at the heart of what we do so this is very pleasing to see. Kind Regards, Your Verisure Customer Support Team
Posted 12 hours ago
Excellent all round system to protect your home in every way. Professional installation, clean, tidy, respectful of your home and very polite. If this suits you as a family give it ago it’ll make you feel happy and safe at all times. Whether it be at home or away. All correspondence with Verisure was exceptional and honest. I found them very understanding of my needs. To name a few, Adam (installer) was brilliant. Daniel (Customer Service) & Lewis who kept to his word and rang when he said he would. His customer service was above and beyond. I found Verisure employees very understanding. Thank you
Helpful Report
Posted 4 days ago
Hi Joan Mcgilton, Thank you so much for the amazing review. We will be sure to pass on your comments to Adam, Daniel and Lewis and let them know they have offered a fantastic service. We are always looking for ways to improve our service to maximise the best customer experience possible so we will absolutely take your comments on board. Kind regards, Jay Your Verisure Customer Support Team
Posted 3 days ago
Excellent service and good value for money I am totally happy with the installation and the well mannered engineer.
Helpful Report
Posted 4 days ago
Hello Lesley Hargreaves, Thank you for taking the time to leave this review, we really appreciate it. Thank you for choosing Verisure as your security alarm provider we shall continue to provide the same level of service to you for the duration of your custom. Kind Regards, Your Verisure Customer Support Team
Posted 3 days ago
Excellent system Not given enough time by the engineer to absorb the workings of the system
Helpful Report
Posted 4 days ago
Hi Rose Sykes, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Jay Your Verisure Customer Support Team
Posted 3 days ago
Verisure are there for you whenever you need help with your system. Very good service...
Helpful Report
Posted 4 days ago
Hello Hugh Driskell, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team
Posted 3 days ago
The issue was dealt with very efficently
Helpful Report
Posted 4 days ago
Hello Ramalimgam Chithiramohan, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Jay Your Verisure Customer Support Team
Posted 3 days ago
Very good service
Helpful Report
Posted 4 days ago
Hello Mark Ford, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. We are overjoyed to see that you have received a brilliant service, our customer's needs are at the heart of what we do so this is very pleasing to see. Kind Regards, Your Verisure Customer Support Team
Posted 3 days ago
Installation and training in the systems operation were excellent
Helpful Report
Posted 4 days ago
Hello Gary Godel, Thank you for taking the time to leave this review, we really appreciate it. Thank you for choosing Verisure as your security alarm provider we shall continue to provide the same level of service to you for the duration of your custom. Kind Regards, Your Verisure Customer Support Team
Posted 3 days ago
Swift and professional service. I would recommend absolutely.
Helpful Report
Posted 4 days ago
Hello Rebecca Hawkings, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 3 days ago
Informative, professional, clean and tidy, made sure we knew how to work everything before they left ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 week ago
Hello MOSS HAIR AND BEAUTY, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Very good 👍
Helpful Report
Posted 1 week ago
Hello, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Always polite & helpful staff, you have complete mind of rest that your property is covered 24/7.
Helpful Report
Posted 1 week ago
Hello Eddie Cahill, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
This review covers the service that I have with the Verisure Centre. If the alarm is set off accidentally, then I am always contacted by the control centre to reassure me that the alarm was cancelled completely by a verified user.
Helpful Report
Posted 1 week ago
Hello Alan Solomon, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Very good company. They message or call you, whenever there is an issue. Their alarm system makes me feel safe at home and away. Their customer service is also really good. A great company all round.
Helpful Report
Posted 1 week ago
Hello Theresa Appiah, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
The day I decided to get Verisure was the best decision I made, they are just brilliant and would recommend them to anyone.
Helpful Report
Posted 1 week ago
Hello Aubrey Paul, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
The system gives confidence - a secure feeling. Knowing that the system is monitered 24/7 gives a good relaxed feeling.
Helpful Report
Posted 1 week ago
Hello Terry Ross, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Good team and professional, helpful and friendly. Their patience with me was astounding and appreciated
Helpful Report
Posted 1 week ago
Hello John Allen, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Superb customer service, everyone i have dealt with are friendly, very helpful, and professional. Its great to realise my home being protected by a brilliant team
Helpful Report
Posted 1 week ago
Hello Barry Richardson, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Great customer service coupled with high levels of peace of mind!
Helpful Report
Posted 1 week ago
Hello Imran Ali, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 1 week ago
Verisure UK is rated 3.0 based on 522 reviews