Verisure UK Reviews

Name: Verisure UK
Rating: 3.30

3.3 Rating 633 Reviews

58 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Best system on the market. Great products and customer service.”

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Posted 3 years ago

“May have saved my life ,blacked out and they called the ambulance”

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Posted 1 day ago

“Very helpful snd organised instillation”

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Posted 1 day ago

“Great company to deal with and best in the home alarm system.”

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Posted 1 day ago

“I'm an 86 year old has-been. My age, mobility and health, both mental and physical, leave me, in my opinion, as an ideal candidate for some slob to accost me; either physicaly or financially: At home or away. Also, for the same reasons, there's a possibility I might,at any time,suffer some health dibilitating episode. Verisure provides me a comprehensive asolution . Expensive maybe. But what price can one put on "Peace of mind" ?”

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Posted 5 days ago

“This is the first review I have ever left. I am extremely satisfied with alarm service.”

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Posted 1 week ago

“The Verisure security system is well designed with an excellent user interface on the App (and website) that works very smoothly. Customer service is first class with rapid response times and easy access to phone support by real humans (!) all of whom have been very helpful in my experience.”

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Posted 1 week ago

“Very good service . Satisfactory .”

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Posted 1 week ago

“Excellent, efficient system.”

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Posted 1 week ago

“Been a customer a few years now excellent service well worth the money.”

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Posted 2 weeks ago

Hello Leanne Fielding, Thank you so much for leaving us a 5-star review! We really do appreciate your feedback surrounding the service our team provide, and we hope to serve you and your family for many more years to come! Best regards, Seb

Posted 2 weeks ago

“Although the contact assured me that the system was working perfectly I am still unable to get anything on my phone therefore I am completely in the dark.”

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Posted 3 weeks ago

Hello Robert Wilkie, Thank you for taking the time to leave a review! I am truly so sorry to hear that you're having issues with your Verisure alarm, I am certain that our Customer Support Team will be able to assist you with getting everything working as intended. Please reach out to us, either by calling on 0333 200 9000, or you can now connect to us via WhatsApp. We look forward to hearing from you! Best regards, Seb

Posted 2 weeks ago

“Very good verisure and good after care if you need it.”

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Posted 3 weeks ago

Hello Mick Canty, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 3 weeks ago

“Verisure responded promptly and professionally to get my Arlo doorbell video working again.”

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Posted 4 weeks ago

Hello Paul Walker, Thank you for your review. We are pleased to hear that our team responded promptly and professionally to resolve the issue with your Arlo doorbell video. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Thank you for choosing Verisure. Best regards, Seb

Posted 4 weeks ago

“Always quick to react to both emergency & technical issues. Excellent customer services & easy to deal with. Great at talking through upgrade & reset issues too ( well done Paul) for his patience & understanding .”

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Posted 4 weeks ago

Hello Andrew Pacey, Thank you for your kind review. We are delighted to hear that our team has been quick to respond to both emergency and technical issues, and that you find our customer service excellent and easy to deal with. We are especially pleased to hear about Paul's patience and understanding in assisting you with upgrade and reset issues. Your feedback is invaluable to us and motivates us to continue providing the best service possible. Thank you once again for your support. Best regards, Seb

Posted 4 weeks ago

“Verisure are on alert all the time. Their team are very fast to respond with 45 secs. This surely makes me feel very secure knowing the team are there for me (us) My only issue is that as a customer for number of years the monthly subscription is on the high side.”

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Posted 4 weeks ago

Hello Aysha Zakaria, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Seb

Posted 4 weeks ago

“Thanks for your help very much appreciated Richard Whiteman”

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Posted 4 weeks ago

Hello Richard Whiteman, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 4 weeks ago

“Efficient, prompt and courteous.”

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Posted 4 weeks ago

Hello Stephen Campion, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 4 weeks ago

“I am happy to endorse Veisure as the service is second to none, the system is the best I have installed in my home with over 40 years experience with other leading systems. Thanks to the staff for your service and support”

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Posted 4 weeks ago

Hello David Airy, Thank you for taking the time to share your positive experience with Verisure. We are thrilled to hear that our service and system have met your expectations, especially given your extensive experience with other leading systems over the past 35 years. Your endorsement is incredibly valuable to us, and we are grateful for your kind words about our staff's service and support. We strive to provide the best possible experience for our customers, and your feedback reaffirms our commitment to excellence. Thank you once again for your support. Best regards, Seb

Posted 4 weeks ago

“We are very satisfied with the who;e processs from initial appointment to final instalstion. We were given time to think over for the different options of services and eqipment. Mr Hadi was very proffesional and polite. Keep up the high standards.”

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Posted 1 month ago

Hello Jayshri Dhanak, Thank you for sharing your positive experience with us. We are delighted to hear that you were very satisfied with the entire process, from the initial appointment to the final installation. It is great to know that you were given ample time to consider the different options of services and equipment. We are also pleased to hear that Mr. Hadi was professional and polite throughout. Your feedback is greatly appreciated and helps us maintain our high standards. Best regards, Seb

Posted 1 month ago

“Verisure have been securing my property for about 10 years now and I have no complaints and total trust in their system and professionalism. I can’t rate them highly enough. Reliability of equipment and response times if alarm is triggered either by accident or in the event of attempted break in is fantastic. Being able to arm and disarm via IPhone is extremely useful and the recording of arming and disarming of system and by which member of household is useful. Video alarm doorbell works really well and is also monitored by Verisure so works as an inter grated system.”

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Posted 1 month ago

Hello Peter Pound, Thank you for your continued trust and loyalty over the past 10 years. We are delighted to hear that you have had such a positive experience with our security system and services. Your feedback on the reliability of our equipment, response times, and the convenience of arming and disarming via the app is greatly appreciated. It is also wonderful to know that our video alarm doorbell has integrated seamlessly into your security system. Your kind words motivate us to maintain our high standards and continue providing exceptional service. Best regards, Seb

Posted 1 month ago

“Excellent company who supply a top quality cctv house alarm. Once installed the customer service is equally impressive if any problems arise. The video doorbell makes it easy to speak with a caller when you are elsewhere in the house. If you don't answer the control room, a guard is sent to your property to check this. If necessary they will call the police. I recommend this company most highly.”

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Posted 1 month ago

Hello Wendy Drury, Thank you for taking the time to leave this review, we really appreciate it. Thank you for choosing Verisure as your security alarm provider we shall continue to provide the same level of service to you for the duration of your custom. Kind Regards, Jay

Posted 1 month ago

Verisure UK is rated 3.3 based on 633 reviews