Venn Group Reviews

Name: Venn Group
Rating: 4.70

4.7 Rating 905 Reviews

94 %

of reviewers recommend Venn Group

Company Reviews

Metrics

4.7

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good came up with a lovely job for me and hope to find more in the future”

Helpful Report

Posted 6 years ago

Dear Paula, Thank you for leaving this review. I am very pleased to read that our consultants helped you to secure an enjoyable new role. We look forward to continuing our partnership with you and hope to source further exciting opportunities for you in the future. Kind regards Maire Gerrard

Posted 6 years ago

“My compliance processing for my NHS role was by necessity, speedy and fraught. It was handled well by both Suzanna and Johnny who I managed to meet in a Sunday morning dash to get my documents verified, along with enforced changes and follow up, the process was completed in time and I'm still happy in the role so far.”

Helpful Report

Posted 6 years ago

Dear Thomas, Thank you for taking the time to write this review. It is great to read that you were impressed with the handling of your compliance by Suzanna and Johnny. This is an incredibly important part of the recruitment process, and we always endeavour to make it as straightforward as possible for our contractors. I am glad that you are enjoying your new role, and wish you continued success. Kind regards Maire Gerrard

Posted 6 years ago

“Dan Sharp has been very good at finding prospective clients. money due has been transferred promptly. one issue: i can't access your portal to deposit my time-sheet. this has been raised several times with no response and will cause an issue!”

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Posted 6 years ago

Dear John, Thank you for your review. I am pleased that you have found Dan helpful when sourcing potential roles for you. I will pass this feedback on to him. With regards to the issues you have experienced with our timesheet portal, I would encourage you to get in touch with our Payroll team. They will be best placed to talk you through the process and rectify any problems. You can reach them on 020 7557 7667 or by emailing payroll@venngroup.com . Kind regards, Maire Gerrard

Posted 6 years ago

“Venn were very persistent in seeking a suitable assignment for me, and proved that other agencies were clearly not marketing my skills and experience appropriately”

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Posted 6 years ago

Dear John, Thank you for providing this review. Our consultants take pride in working proactively to secure our candidates new and exciting opportunities. I am glad that we secured you a suitable assignment. We wish you continued success in the future. Kind regards, Maire Gerrard

Posted 6 years ago

“Everthing was good👍”

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Posted 6 years ago

Dear Nikolajs, Thank you for providing this review. I am pleased to read that you have been happy with the service you have received from Venn Group. Kind regards, Maire Gerrard

Posted 6 years ago

“Prompt attention and straightforward process.”

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Posted 6 years ago

Dear Gerald, Thank you for providing this review. It is great to hear that you have found our approach to the recruitment process straightforward. We look forward to continuing to work with you in the future. Kind regards, Maire Gerrard

Posted 6 years ago

“Lawrence has been very diligent in dealing with my current role and i look forward to further mutually lucrative arrangments.”

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Posted 6 years ago

Dear David, Thank you for providing this review. We take pride in the diligence of our consultants, so it is great to read your feedback on Lawrence. I will be sure to pass this on to him. Kind regards, Maire Gerrard

Posted 6 years ago

“Lawrence comes across very professional, easy to get a hold of and provides a adequate level of communication. Lawrence is also very clear cut with the roles he offers and also tries to support as much as he can.”

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Posted 6 years ago

Dear Junior, Thank you for providing this review. It is fantastic to read that you have been impressed with the professional and supportive service that Lawrence has provided. I will be sure to pass on this positive feedback to him. We look forward to continuing to work with you in the future. Kind regards, Maire Gerrard

Posted 6 years ago

“Good”

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Posted 6 years ago

“Efficient and friendly Good communication”

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Posted 6 years ago

Dear Gary, Thank you for your review. I am pleased that you have found our consultants to be friendly and efficient. We always endeavour to offer a service that is professional yet personable, so it is fantastic to read these comments. Thanks again, Maire Gerrard

Posted 6 years ago

“I would recommend”

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Posted 6 years ago

Dear Neil, Thank you for your review, and for recommending us to others. Kind regards Maire Gerrard

Posted 6 years ago

“I am happy about the speed of the administrative process, however, I am not so happy about the honesty in the rates my consultant offers me in relation to what the client offers. I understand everyone is trying to maximise their profits/bonus/remuneration, but ultimately, I am doing the work. Based on my knowledge, skills and experience, I should be offered the going rate. I am now aware that this is not the case and this in itself does not provide me with the confidence of remaining with Venn Group as a trusted partner.”

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Posted 6 years ago

“There were some misunderstandings of my needs which denerated a difference between what I requested and what I got.”

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Posted 6 years ago

Thank you for your review. While I am pleased to see you have given us a four star rating, I am sorry that you feel there was a misunderstanding regarding your requirements. We always gather as much information as possible regarding what our candidates are looking for, either over the phone or face to face. However we are always looking to improve our service, so please do email me at info@venngroup.com if you would like to discuss your experience in more detail. Kind regards Maire Gerrard

Posted 6 years ago

“Good agency had me in work straight away with good and suitable hours”

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Posted 6 years ago

Dear Connor, Thank you for your review. I am very pleased to read that we found you a role quickly, that suits your circumstances. We look forward to continuing to work with you in the future. Kind regards, Maire Gerrard

Posted 6 years ago

“From the initial contact with Venn Group I have only experienced a positive,professional experience. During my current placement I have regular contact with Siobhan (Manchester) my go to person ,who has been helpfull in relation to sorting some issues with the end client,allowing me to concentrate on delivering a proffesional service.”

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Posted 6 years ago

Dear Tony, Thank you for taking the time to provide this review. We pride ourselves on being positive, practical and collaborative, so I am pleased to read that this has been reflected in your experience with us. It is also great to read that Siobhan in particular has provided you with a great service during your placement, and I will certainly pass this feedback on to her. Thank you for your hard work when representing Venn Group. We look forward to continuing to work with you in the future. Kind regards Maire Gerrard

Posted 6 years ago

“Being very new to using the venn group,the staff are very pleasant and are willing to help So far not found a fault using them.”

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Posted 6 years ago

Dear Pauline, Thank you for this review. I am pleased to read that you have found our staff to be helpful. We look forward to continuing to work with you in the future. Kind regards, Maire Gerrard

Posted 6 years ago

“Staff very helpful although there has been a snag on my time sheet portal which has stopped me giving the company a five star rating”

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Posted 6 years ago

Dear Stephen, Thank you for your review. It is great to read that you have found our staff to be helpful. With regards to your problem with the timesheet portal, we are always looking to improve our offering, so it would be great to hear more about your experience. Please can you email me at info@venngroup.com. Kind regards, Maire Gerrard

Posted 6 years ago

“I feel h I had a team of people looking after me who all new about my roll and were ready to help and support me.”

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Posted 6 years ago

Dear Anthony, Thank you for your review. I am pleased that you have felt supported by our staff throughout the placement process. We believe our team-based structure ensures that there is always someone on-hand to help our candidates, so it is good to hear that this has been reflected in your experience with us. Kind regards Maire Gerrard

Posted 6 years ago

“Venn Group have been very helpful and polite”

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Posted 6 years ago

Thank you for your review. I am pleased to read that you have found our staff to be helpful. Kind regards, Maire Gerrard

Posted 6 years ago

“Good very helpful and reliable”

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Posted 6 years ago

Dear Jemaima, Thank you for providing this review. I am pleased that you have been happy with Venn Group's service. Thanks again, Maire Gerrard

Posted 6 years ago

Venn Group is rated 4.7 based on 905 reviews