VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“The Stolen Goat gloves arrived promptly and are an absolute treat to wear. Good for cycling, good for walking. Delighted with them. Thank you so much to the Vixen team for always answering my inane emails! Much appreciated.”

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Posted 4 years ago

“hat is very good not been worn under helmet yet but as a cap .handling of my order was very good.”

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Posted 4 years ago

“Great personal service, I love the hand written notes and quick email response, and love the website and blogs, when I am not feeling the urge to cycle I just visit the website and am inspired again, thank you”

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Posted 4 years ago

“I bought 3 season socks for my daughter. She has been wearing them, 2 socks on each foot and says she still has cold feet.A better description would have helped.”

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Posted 4 years ago

“Fab service and range of products.”

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Posted 4 years ago

“Ordered Christmas pressie for my wife - arrived in nick of time - but impressive bit was when I returned the stuff that didn’t fit ( i had bought couple of options) . Posted on the Monday and money was back in bank by Wednesday and that was st peak ‘post Christmas returns season’. - pretty impressive or what ?”

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Posted 4 years ago

“Really love your products, and your cycling tips, has given me confidence to get out on the bike more!”

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Posted 4 years ago

“Efficient, prompt service”

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Posted 4 years ago

“Hi Hope all is well? If I was to be hyper critical (which I am not), I would love to see more Sportful kit and some of the lesser brands! At the end of day I bought my wife a "Madison" for a good price (great sizing info by the way)! When she tells my mates, she got a Madison for christmas! she can't stop smiling when they react! She's stopped calling it a coat as well! ps. I think she gets it? And its the same colour as her Moustache Open :-)”

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Posted 4 years ago

Hi - thanks for your thoughts. We love a bit of hyper-criticism (yours definitely didn't feel like it, though!), and your timing is good - Sportful is in our crosshairs, and there are other brands likely to be joining this year. Inevitably as we grow it becomes trickier to find ways to work sensibly with really small brands, but we certainly don't want them to be sidelined so do let us know if you find ones we might not have come across. All the best and happy cycling, Phil (CEO)

Posted 4 years ago

“The HiViz jacket I bought for my wife turned out to be too small, but changing it was no problem, done in a couple of days, no extra cost or wait. And it fits!”

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Posted 4 years ago

“Great to deal with velo vixen, and speedy delivery at all times.”

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Posted 4 years ago

“Great service - Fran was exceptionally helpful when there was a mix-up over the order and made sure that goods were despatched in good time for Christmas !”

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Posted 4 years ago

“Great products and service!!”

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Posted 4 years ago

“Communications good. Still waiting for refund as parcel got lost in post, but they will honour tracked return.”

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Posted 4 years ago

“Wife well pleased with her Xmas presents from velovixen.”

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Posted 4 years ago

“Really quick delivery even with the delays prior to Christmas. Bought as a Christmas present and my mum was really pleased. Will be back to treat myself!”

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Posted 4 years ago

“Really prompt service and great communication I had to exchange an item and the team kept me up to date A pleasure to deal with Thanks Velovixon”

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Posted 4 years ago

“My order was dispatched quickly and arrived earlier than I expected with no problems at all.”

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Posted 4 years ago

“Tried everywhere to get winter cycling leggings, all out of stock in my size, thanks to recommendations from Cycling VeloVixen they came up trumps with my Stolen Goat ones! Brilliant. Thank you 🙏🏻”

Helpful Report

Posted 4 years ago

VeloVixen is rated 4.9 based on 3,653 reviews