VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Great service. Order arrived quickly. Returns easy and quickly resolved. Quality clothing ❤️ This site.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent quality , good service. Always pleased with the goods from velovixen .”

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Posted 3 years ago

“Very pleased with VV”

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Posted 3 years ago

“Really lovely top although I should have ordered a bigger size as a bit snug around my chest.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Brilliant personal service. I can’t fault this company. If something goes wrong they tell you. If you do something wrong they understand and help out.”

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Posted 3 years ago

“Nothing but absolutely top quality service. Real people who will really help, and an epic fb group to boot. Not to mention the fantastic array of women's specific products, a real oasis in a male dominated world! A fantastic company all round.”

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Posted 3 years ago

“As always great products, fab prices and top notch service!”

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Posted 3 years ago

“Sportful cycling shorts: luscious quality, plum coloured making them quite unique. VV had sold out of my size but quickly replenished stock and fulfilled my order. Good business is about good supply - which is a mark of a reliable business. VV is a trusted company.”

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Posted 3 years ago

“Ordered a women’s Endurance base layer but what arrived was an enormous men’s sized version. Tried to return and was told item had a mark on it. It was fine when it was sent. Will never use this website again.”

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Posted 3 years ago

Hello, I am so sorry that we were unable to accept your return on this occasion. Unfortunately, when items are returned without their original packaging, this leaves them vulnerable to getting marked both at home and during transit. While we were able to be understanding about your puppy having destroyed the outer packaging and were planning to accept the return without the original packaging, sadly, because the item itself was marked, we would no longer have been able to resell the garment. As a result, we were unable to accept the returned item on this occasion. I sincerely apologise for this and wish we could have helped further in this instance. However, as a small family-run business, we are unable to accept returns when they do not arrive with us in perfect resaleable conditions. All information on our returns policy can be found on our website at https://www.velovixen.com/pages/returns. My apologies again that we were unable to accept your return. Kind regards, Eleanor

Posted 3 years ago

“Very quick delivery after much humming and haaing (by me). Love the new packaging too. Thank you”

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Posted 3 years ago

“Live the Velo Vixen ethos and designs”

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Posted 3 years ago

“Great range of female specific clothing. Lovely prints and colours. Quick delivery and easy returns”

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Posted 3 years ago

“Great website and great service.”

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Posted 3 years ago

“Good quality and comfortable shorts bought in the sale. Great value for money”

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Posted 3 years ago

“Excellent initially thought bit expensive but after wearing it few times well worth it.”

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Posted 3 years ago

“Fabous and personal service. Always ready to patienty answer my stupid questions. Great delivery and returns.”

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Posted 3 years ago

“Recommended to me by a friend who had bought from you. Great products and great service, I'd happily recommend you to others!”

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Posted 3 years ago

“Where to begin . . . a massive range of exclusively women's gear. If you are making those first tentative crank turns into cycling, or you’re already a seasoned cyclist, VV has you covered. As someone returning to cycling, I have needed a lot advice on kit. This is where the hard working VV team excel, there is no stupid question. Look no further and sign up to the VV Facebook chat while your here!”

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Posted 3 years ago

VeloVixen is rated 4.9 based on 3,653 reviews