VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good advice. I asked some questions via email and phone. Just waiting for my refund to process.”

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Posted 5 years ago

“Really happy with the products I have ordered and have worn them all multiple times already. Finding bike attire I enjoy wearing (aesthetically and also has the practical boxes covered) is a continual challenge and being able to buy products from one online source makes life a lot easier. Thank you”

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Posted 5 years ago

Clare - thanks so much for taking the time to post so many constructive reviews! We really appreciate it, and all your positivity. We're certainly intending to keep expanding what we're offering, and making it more and more accessible - which we hope will make it ever easier to kit yourself out well. Happy cycling, Phil

Posted 5 years ago

“Good selection of gear! And refreshingly kitted out for all kinds of female cylists. Will come to you guys first before buying future kit. Speedy delivery. Nice one!”

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Posted 5 years ago

“Service had been great, and an issue with discounts being applied to my order was fixed very promptly.”

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Posted 5 years ago

“Very simple ordering process and super-fast delivery.”

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Posted 5 years ago

“Excellent communication and prompt delivery. Love what they do for women's cycling and the fact it's a one stop shop. Keep up the good work Team VeloVixen.”

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Posted 5 years ago

Thanks so much for your review! So pleased that it's working for you, although we're certainly intending to keep expanding what we do and making it better... All the best, Phil

Posted 5 years ago

“Fast delivery, but I have to say I only buy when there’s an offer on because I think the price for the knickers is tad expensive”

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Posted 5 years ago

“Fantastic product range and service. But as well as this they really do have the best interests of the female cyclist as their no.1 priority...always a good inspiring blog to read and a brilliant VV cycling chat group on Facebook..that they not only manage, but also contribute to. Keep up the fab work VV.”

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Posted 5 years ago

“good service and prompt delivery”

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Posted 5 years ago

“Simply the best, for any girlie related cycling clothing, always my first port of call when looking for cycling related stuff. I recommend VeloVixen to all my friends and indeed anyone looking for cycling kit.”

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Posted 5 years ago

Thanks so much for your review, Deborah! I'm so pleased to hear you've been spreading the word so generously! Happy Cycling, Phil

Posted 5 years ago

“So nice to have a company dedicated to women's cycle wear. I've purchased cycle knickers, tops and neckwear and always had a wonderful customer service experience and been equally delighted with the quality of clothing.”

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Posted 5 years ago

Thanks so much for your review, Elaine! Pleased to hear you've been happy with things so far! Happy Cycling, Phil

Posted 5 years ago

“Great choice & amazing service”

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Posted 5 years ago

“Good website and prompt service. Thank you.”

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Posted 5 years ago

“Pleased with products overall, and though I have only been wearing for a couple of months, I do expect them to last.”

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Posted 5 years ago

“Good delivery time. I had an email query initially that was replied to really quickly so good customer service.”

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Posted 5 years ago

“Great site for everything you need regarding bike wear. Quick delivery and good discounts.”

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Posted 5 years ago

“Lots of choice on the website. It’s a delight to find women cycling clothes which look great. The item arrived quickly. Only one suggestion for improvement - plastic free packaging?”

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Posted 5 years ago

Hi, Rosie - you make a very fair point. We use only recycled plastic for our own postage bags, and are investigating paper ones for once we finish the current batch. We will continue to pester suppliers to ditch the overwhelming quantity of plastic that the cycling world still (ironically) seems to rely on. Thanks again for your custom!

Posted 5 years ago

“it was a gift and was well received .”

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Posted 5 years ago

“VeloVixen customer service has been amazing. They answer the phone quickly and have great patience with my novice questions. Efficient postage and no qualms about returns. Great brands and regular offers make VeloVixen my first stop for shopping. The brilliant friendly online chat is an added bonus.”

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Posted 5 years ago

Jay - you're too kind! What a lovely review - you've put a spring in our collective step at the start of the week! So pleased you like the chat group too - we love hosting it. Phil

Posted 5 years ago

“Good stuff, fair prices, great service. Lovely to have a good range of women's options for this kind of gear.”

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Posted 5 years ago

VeloVixen is rated 4.9 based on 3,653 reviews