VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Great service even in unprecidented circumstances”

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Posted 4 years ago

Lucy - how sweet of you to write. Thank you very much. We're doing our best in slightly 'challenging' circumstances, but your support is all the more welcome! Best wishes, Phil (CEO)

Posted 4 years ago

“Excellent friendly service, love this site and the Facebook group!”

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Posted 4 years ago

Rachel - what lovely things to read, thank you so much for your wonderful review and support! I'm so pleased the group is useful. With best wishes, Phil (CEO)

Posted 4 years ago

“All the items I have purchased have been great quality and a good fit.. I have purchased a pair of bit shorts and several jerseys - all fabulous! Velo vixen will always be site I will check out when purchasing new gear.”

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Posted 4 years ago

Rebecca - you're too kind, many thanks for such a lovely review. Great to have you as such a loyal supporter! Best regards and happy cycling, Phil (CEO)

Posted 4 years ago

“Ordering was easy. My order arrived in good time even in these difficult times. The products were well packed. Thank you.”

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Posted 4 years ago

Amanda - thanks so much for your review. I'm really pleased to hear that everything went well for you - here's to plenty of use over the months ahead. With best wishes, Phil (CEO)

Posted 4 years ago

“Great service, quick delivery - not sure the size guide is entirely accurate.”

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Posted 4 years ago

Lisa - thanks so much for the review, and for the prompt about the size guide on those products. We'll be looking at them again with interest... With best wishes, Phil (CEO)

Posted 4 years ago

“Great price for some top quality Stolen Goat jersey and bibs. Great information on the website and excellent customer service and response.”

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Posted 4 years ago

Dear Mr Wassell - I'm delighted to hear it's all worked out well and that the jersey and bibs are a success. You're more than welcome to come back any time! With best wishes, Phil (CEO)

Posted 4 years ago

“Fabulous!!”

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Posted 4 years ago

Samantha - you're too kind! Thanks so much. With best wishes, Phil (CEO)

Posted 4 years ago

“I am very pleased with my cycling padded underwear: the fit is good and I think they are stylish and well-made. They are comfortable to cycle in although I wish the padding came a bit further towards to the front of the saddle. So far, I have only worn them for short rides.”

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Posted 4 years ago

“Order processed quickly and I received my Stolen Goat jacket with great excitement. Lovely jacket bought in the sale, will be a pleasure to wear when autumn and winter swing back round. Thank you.”

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Posted 4 years ago

Janet - I'm so pleased you're fully prepared for later in the year. A few more cooler damper days like currently and you might get to give it a preliminary test earlier! With best wishes, Phil (CEO)

Posted 4 years ago

“VV processed and sent the order out quickly, but the parcel has been sitting in Langley HWDC for a week.”

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Posted 4 years ago

Martin - many apologies that this is taking so long. I'm afraid our hands are somewhat tied by circumstances, and things are taking longer than normal in some cases. We have our fingers crossed that it's not too much longer. Best regards, Phil (CEO)

Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

Izzy - really glad to hear it worked well for you! Happy cycling! Take care and stay well, Phil (CEO)

Posted 4 years ago

“Great easy to navigate website. Order came when it said it would even in the current lock down situation. Will be purchasing from here again for sure.”

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Posted 4 years ago

Cat - that's wonderful news! Many thanks for the glowing review, and for your order. These are testing times for us all, but reviews like yours make it all seem worthwhile! Take care and stay well, Phil (CEO)

Posted 4 years ago

“Due to the unusual circumstances in the world at the moment i was very impressed with the timeframe for which i got my purchases and they are great..the gloves fit perfectly and the shoe covers fit and are very warm..thankyou so much VeloVixen”

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Posted 4 years ago

Caitlin - I'm delighted to hear it's all worked out well for you. These are strange times, but the Royal Mail are doing their level best to keep things efficient and we're still very much here and operating as normally as possible. So pleased to hear your extremities are being well covered! Best regards and stay well, Phil (CEO)

Posted 4 years ago

“First time i bought from the company and i just made a direct online order...service good, delivery good, and the cycling pants have transformed my life!!! What else can i say? Win win-get on that bike and enjoy life in comfort. Thankyou.”

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Posted 4 years ago

Sevadeva - I'm delighted to hear you've found is and that the pants have made a difference! As a man, I have to take others' word for it that they're comfortable (!), but I'm really pleased they've worked well for you. Take care and stay well, Phil (CEO)

Posted 4 years ago

“Comfortable and wash well”

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Posted 4 years ago

“An easy straight forward buying process and so amazing to have so much ladies kit in one place, with no compromise on quality.”

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Posted 4 years ago

Alex - thank you so much for your review. It's all that much simpler to achieve if you ONLY focus on women's gear - that's where we like to think we have the edge! Really pleased it's worked out well for you. Best regards and stay well, Phil (CEO)

Posted 4 years ago

“I’m a regular shopper at VV - love their service and ethos had their great products. Very satisfied”

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Posted 4 years ago

Nicola - you're a wonderful supporter of ours, thank you so much for all your loyalty, and for your latest order and review. Glad you're enjoying what we're offering... Take care, Phil (CEO)

Posted 4 years ago

“Lovely colours, fit and quality .”

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Posted 4 years ago

Benedicte, many thanks for your review and for your latest order. We really appreciate your loyalty and support! Best regards and stay well, Phil (CEO)

Posted 4 years ago

“Good website, love the chat, great to find such a range of women’s cycling stuff and service feels personal. Thank you.”

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Posted 4 years ago

Janet - wonderful news that you've found VV to be like that. It's certainly what we're trying to achieve. As a small family business, if we can't be personal and approachable, then we're doing something wrong. Thanks so much for your review, and the order! All the best and stay well, Phil (CEO)

Posted 4 years ago

“I’m delighted to have found a website that addresses the needs of all female cyclists - regardless of age and ability! The sizes are spot on and the range of colours wide. The Finnish and attention to detail on garments is impressive.”

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Posted 4 years ago

Valerie - so sorry to hear we've only just come across each other! But I'm delighted we have - welcome to the great world of VeloVixen. Thanks so much for your review and your order. Great to hear that you like what we're offering. All the best and stay well, Phil (CEO)

Posted 4 years ago

VeloVixen is rated 4.9 based on 3,653 reviews