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VeloVixen Reviews

4.9 Rating 3,653 Reviews
97 %
of reviewers recommend VeloVixen
4.9
Based on 3,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read VeloVixen Reviews
Anonymous
Anonymous  // 01/01/2019
Great range of beautiful products and great customer service.
Helpful Report
Posted 1 year ago
Great stuff!
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Posted 1 year ago
Very satisfied with the quality and functionality of my purchase. Thanks
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Posted 1 year ago
I recently ordered this item for my partner as a Christmas gift, the order was placed over the phone and I found the Velo Vixen staff extremely helpful and was given very good advice, the product arrived earlier than promised and my partner is very pleased, I shall certainly use Velo Vixen in the future . Thank You
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Posted 1 year ago
Great price and quick delivery.
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Posted 1 year ago
Always fab!!
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Posted 1 year ago
Good service. Lovely original items. No complaints from me!
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Posted 1 year ago
Sent my returns back to me. Couldn't accept returns at present time. Has left me wondering if I'm going to get my refund!!
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Posted 1 year ago
Great personal service , a huge range of womens kit and their sales are outstanding value too
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Posted 1 year ago
Well, this is disappointing…it cost me £2.95 delivery. Then I discovered although lovely material and design, they didn’t fit me. So £3.35 to return. Then they In turn get returned to me from VeloVixen because they aren’t processing returns just now!! Pity that wasn’t mentioned when I posted them back. So what does that mean? Another £3.35 to return them ! I seem to have fallen in the wrong place as regards postal strikes and VeloVixens last minute changes on return policy. I think this could be end of a beautiful relationship…
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Posted 1 year ago
The best quality, and range of clothing for female cyclists; along with fabulous customer service, what's not to like?!
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Posted 1 year ago
I have contacted Velovixen twice about a return and have had no reply. I have received no acknowledgment and no refund. I would hope that as a result of this review someone will respond. The customer service is appalling.
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Posted 1 year ago
Love shopping here. Great selection of female specific cycling gear, across the price range. Good sizing information on the website.
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Posted 1 year ago
I love VeloVixen and have recommended to so many of my fellow lady cycling buddies
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Posted 1 year ago
Beautiful top , lovely feel. Like vixen wear. Unfortunately had to return as XL fitted more like a size 10. Awaiting refund
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Posted 1 year ago
Great service, great kit, thanks!
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Posted 1 year ago
Sorry guys but currently I'm unhappy about not being able to get a refund. It was my first ( large) order with yourself - treating myself to some new kit for xmas. But, misjudged the sizing - all too small- for which I apologized on the returns form. I followed the returns policy and posted it on Saturday. It cost me £11+ to send back special delivery- only to have it returned. One of your staff put a sticker on it - surely the parcel could have been held by you until the staff return after xmas. I am hoping I will be able to get a refund after xmas.
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Posted 1 year ago
Delivered promptly
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Posted 1 year ago
Dissapointing that despite the web page saying free returns when we placed an ordef we have had to pay postage.
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Posted 1 year ago
Great company to deal with. Very professional and highly recommended.
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Posted 1 year ago
VeloVixen is rated 4.9 based on 3,653 reviews