VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I returned what I bought, the customer service was excellent and the returns process was very easy.”

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Posted 3 years ago

“Quite expensive but high quality products. My gloves arrived quickly (which was just as well) and were just as described (i.e. warm, waterproof and leaving plenty of control).”

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Posted 3 years ago

“I read the reviews of the cycling shorts before I bought them and was reassured that I could send them back if not the right size which others had commented on. The shorts arrived quickly and are really good I’m impressed! Will use Velo Vixen again.”

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Posted 3 years ago

“The items I’ve bout from VeloVixen have all been excellent quality, and when I’ve needed to exchange items due to them not fitting, the service has been prompt, personal and efficient! I will always look to purchase cycle clothing from VeloVixen in the future!”

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Posted 3 years ago

“Company was recommended by a friend, great products & impressive customer service & delivery! Will absolutely be the first place I look for new kit in future!”

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Posted 3 years ago

“Great service, fast delivery. Fran is great at advising on size and stock. Thanks V V 😎🚴‍♀️”

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Posted 3 years ago

“Excellent service. Lovely choice of clothing in inclusive sizes. Great quality.”

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Posted 3 years ago

“Used it to buy some clothing. Unfortunately there was limited stock so did not have my size. Find there social feed helpful with interesting facts, techniques and skills. Especially the winter cycling section.”

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Posted 3 years ago

“The cycling tights were exactly as described. Service was efficient and paying online was easy and secure.”

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Posted 3 years ago

“Great quality products and very comfortable. I think the pricing is very reasonable for the quality you receive and I love all of the designs available! Would definitely recommend to everyone”

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Posted 3 years ago

“I am a newcomer to VeloVixen but so pleased I found them as every item I have purchased has been excellent - fit wise, price wise, customer service wise. Highly recommend them.”

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Posted 3 years ago

“Zeetah jacket. Excellent quality. Love the style. Friendly service. All we need is for the darned snow and ice to thaw on the roads!”

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Posted 3 years ago

“The kindest & most professional online retailer ever! 100% customer satisfaction even though I had massive delivery issues - they rectified it for me. Thanks guys!!! A+”

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Posted 3 years ago

“Ordered and received cycling specs, from V Vixen, I had simultaneously ordered lenses from another company for my old specs, velo vixen specs have arrived, however they’re so good I’m sending the lenses back to their retailer and I’m not returning the velo vixen specs as they are fantastic! Many thanks for the speedy delivery.”

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Posted 3 years ago

“I’ve ordered several times from VeloVixen and have found their service excellent. I have received regular emails to tell me what is happening with my order, my parcels have arrived on time and everything I ordered has been as wanted. They’re certainly my first port of call for ladies cycling gear.”

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Posted 3 years ago

“Fantastic site and Facebook group! It's so good to have lots of cycling kit for ladies in one place and to have a supportive online forum.”

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Posted 3 years ago

“I have had a great experience using Velovixen, who I found through their cycling chat forum. I find their website easy to use, and very informative. The sizing charts have always been accurate for the products I have ordered. The delivery has always been super quick. I would definitely recommend Velovixen - I have already placed my next order!”

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Posted 3 years ago

“Great range of products with guidance if you need it. Prompt delivery , I would use Velovixen again”

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Posted 3 years ago

“easy to use website. great FaceBook page with really positive and friendly community.”

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Posted 3 years ago

“Swift despatch and efficient exchange and returns process. You get a label, but they do knock £4 off the refund (fair enough given I had done an exchange followed by a return). I trust these guys!”

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Posted 3 years ago

VeloVixen is rated 4.9 based on 3,653 reviews