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VeloVixen Reviews

4.9 Rating 3,653 Reviews
97 %
of reviewers recommend VeloVixen
4.9
Based on 3,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read VeloVixen Reviews
Anonymous
Anonymous  // 01/01/2019
Really lovely customer service from a small team
Helpful Report
Posted 2 years ago
Ordered some cycling gear at the very last minute for a holiday. VeloVixen were incredibly helpful and made sure I got the kit in time. Quality was great. Would definitely recommend
Helpful Report
Posted 2 years ago
Excellent quality and service
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Posted 2 years ago
Return was easy
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Posted 2 years ago
Padded shorts have made such a difference to my ride. Good quality and reasonable price. Delivered quickly. Fit was a little small. I’m size 10 - medium fit really well.
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Posted 2 years ago
I took the plunge and ordered some Iris bibs and a jersey - why didn’t I do this sooner??!!! Fabulous fit and design, lovely. Soft fabric and so comfortable together with great service / delivery from VV,l’ll be going back for more!
Helpful Report
Posted 2 years ago
Brill item
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Posted 2 years ago
VV always has a great range of products to choose from that are often not available for sale online elsewhere. Items are always delivered in good time, and returns/ refunds are easy to do and are dealt with quickly. Great service.
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Posted 2 years ago
Very happy with my purchase, the swift delivery and the price and quality of the item.
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Posted 2 years ago
The folk at VeloVixen are fantastic - prompt service, easy returns and very approachable when advice is required. Highly recommended.
Helpful Report
Posted 2 years ago
Arrived as expected, and a great pair of cycling shorts as described. Thank you!
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Posted 2 years ago
The products arrived on time and were packaged well. An explanation of how to return the product was included. I am very impressed with the service provided.
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Posted 2 years ago
So comfortable to wear love it
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Posted 2 years ago
VeloVixen understand women and what we want to wear for all types of cycling. They curate a fantastic selection of kit to suit all price ranges and all sizes. The customer service is awesome and dispatch times are quick. I love the sustainable packaging. I've been shopping from them for over 8 years (maybe more) and every experience has been fantastic. Plus they stock Iris which is the best ladies cycling brand there is!
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Posted 2 years ago
I was really happy with my purchases and when I had to return a faulty item I was really impressed with the customer service and communication from the team - I will definitely be buying from you again.
Helpful Report
Posted 2 years ago
I received excellent service from Velovixen, I ordered a pair of Madison cycling shorts in the sale which were too big when they arrived, I contacted them and arranged an exchange they kept in touch so i knew what was happening all the time, there was a short delay while they waited for new stock to arrive , i love my shorts would definitely buy from Velovixen again
Helpful Report
Posted 2 years ago
Brilliant clothes. Good fit
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Posted 2 years ago
Nice top - good to have a thinner long sleeved top as the ones I currently have are quite think
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Posted 2 years ago
First class service !!!!
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Posted 2 years ago
Great MIPS helmet! Thanks and delighted with the customer service (initial helmet was a size too big), it was quickly changed and sorted even though it needed to be ordered in especially for me.
Helpful Report
Posted 2 years ago
VeloVixen is rated 4.9 based on 3,653 reviews