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VeloVixen Reviews

4.9 Rating 3,653 Reviews
97 %
of reviewers recommend VeloVixen
4.9
Based on 3,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read VeloVixen Reviews
Anonymous
Anonymous  // 01/01/2019
Efficient service, good range of quality items (but therefore quite pricey)
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Posted 2 years ago
product was as described and came quickly :)
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Posted 2 years ago
The items took a while to be dispatched. The Madison jersey is fair quality. The socks look lovely but are coming apart after 1 wash.
Helpful Report
Posted 2 years ago
Hi, Sophie - as per our separate response, we can only apologise for the sock situation and will sort it if you can return them to us. As to the timing, just to clarify we have a target of 1-3 working days, as per the delivery details on the site, to dispatch packages to customers. This allows us to offer a wider range of stock to our customers, with some products needing to be bought in from suppliers to fulfil orders. In your case, we received your order on the Thursday and dispatched your product the following Monday, so although we would love to be able to send everything sooner than that, it was strictly within our target timescale. With best wishes, Phil (CEO)
Posted 2 years ago
Prompt delivery. Lots of stock and sizes. Competitive prices.
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Posted 2 years ago
prompt delivery. environmentally sound packaging. Excellent products. Would highly recommend.
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Posted 2 years ago
Velovixen provided good advice on the size to go for and it proved correct. Delivery was quick and the price was reasonable.
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Posted 2 years ago
Fast and friendly service. Great products to make my rides better!
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Posted 2 years ago
I love the choice of women’s cycling clothes on Velovixen. I had to return the items for a refund as the cap was too big and I didn’t like the style of the shorts but the returns process was so easy. Thankyou.
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Posted 2 years ago
First time I had used this company. Very pleased with my purchase. Cycling glasses fit well and were very reasonably priced
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Posted 2 years ago
Quick delivery, accurate delivery advice. Products great. Comfy ‘long’ cycling shorts, great mitts and tops that have long backs
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Posted 2 years ago
The team at VeloVixen are always extremely knowledgeable and will go out of their way to help you.
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Posted 2 years ago
Had no problems with velo vixen, prompt delivery, can’t comment on returns as never had to return anything
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Posted 2 years ago
Great selection of products. Different range from the 'usual' on bike kit sites. Processing order took a bit longer than expected, but over all, pleased and will shop again.
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Posted 2 years ago
I love the wide selection of women's clothes. Delivery is good. Love VeloVixen.
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Posted 2 years ago
Sizes are slightly smaller than expected but lovely quality and brilliant zips and none rise bottoms
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Posted 2 years ago
Easy ordering, marvellous delivery and no problems !
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Posted 2 years ago
I ordered this item as I wanted to wear some padding with ordinary shorts for cycling around on my holiday. The delivery was slick and prompt. I would definitely recommend this product.
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Posted 2 years ago
Lovely bibs, really good quality and lovely colour, but stupidly ordered the wrong size
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Posted 2 years ago
As ever, a great team to buy women's cycling kit. My jersey arrived the very next day after I ordered it, packed in eco-friendly packaging.
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Posted 2 years ago
Prompt and efficient. Got what it said on the tin!
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Posted 2 years ago
VeloVixen is rated 4.9 based on 3,653 reviews