VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout the purchase process and thoughtful customer-care follow up as well. Definitely my first choice in the future when I look for cycling related purchases. Thank you VeloVixen”

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Posted 4 years ago

“Fast and smooth delivery. Product looks good but not tried it yet as it is a gift for my wife.”

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Posted 4 years ago

“The products I ordered arrived very quickly. They are just as described. I am delighted with them.”

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Posted 4 years ago

“I love my new Madison waterproof jacket, The delivery was soo quick and the whole online shopping experience was on point.”

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Posted 4 years ago

“Website really easy to use and to order goods. I was kept informed on the status of my order and it all came really quickly. I had to return an item and again this was really easy to do and money refunded promptly”

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Posted 4 years ago

“The gloves are excellent and look fabulous as well as being practical for my cycling commute”

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Posted 4 years ago

“Women’s kit can be pretty boring so I’m so happy to have happened upon VeloVixen. Absolutely love my multicoloured VeloVixen/Stolen Goat winter jersey, excellent quality and kept me warm and dry during a cold, sleety ride last week. Well worth the money. Loads of people have complimented it too!”

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Posted 4 years ago

“Great speedy service and wide range of products. Excellent customer service and advice available if you need to contact them. Sale offers are good as well”

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Posted 4 years ago

“Excellent products advice and delivery. Couldn’t ask for more”

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Posted 4 years ago

“First order with VeloVixen and very satisfied. Good communication re delivery. Will shop here again.”

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Posted 4 years ago

“Great service and very helpful team. My favourite place for cycling clothes”

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Posted 4 years ago

“Love the cycling leggings - just what I wanted. Warm and reflective plus a great fit !”

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Posted 4 years ago

“Very slow to dispatch order and the quality of clothing is not very good. I had to return one of my items”

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Posted 4 years ago

Hi, Kate - thanks for taking the time to review us. Sorry you were so disappointed in the experience. For the benefit of others, and just to clarify 'very slow', we received your order during a Friday afternoon after our posting deadline for that day. One of your items needed to be ordered in, which we did on the Monday morning. It arrived with us that Wednesday, and we dispatched it the same day. It arrived with you at lunchtime on the Friday. Whilst we would like the luxury of keeping everything in stock, as a small company that is not feasible, but we feel that a couple of working days to dispatch an order is not unreasonable especially given the scarcity of cycling supplies available at the moment. I'm also sorry you didn't feel the quality was up to standard - we have every confidence in both Madison and Endura, two of our most popular brands, but inevitably there will be an occasional flawed item as with any clothing product, so I'm sorry if you were on the receiving end of this. With best wishes, Phil (CEO)

Posted 4 years ago

“Prompt delivery thank you . Good quality jacket . Very please with service . Velovixen are very quick with refunds . I ordered the wrong size and they quickly responded . Great company . Thank you 😊👍”

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Posted 4 years ago

“Colourful kit, great brands and very swift service. I love that VeloVixen caters for women cyclists.”

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Posted 4 years ago

“Great site selling lovely kit. Quick and efficient service.”

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Posted 4 years ago

“Bought as a gift for my daughter in law”

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Posted 4 years ago

“Quick service and a great selection of ladies cycling kit.”

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Posted 4 years ago

“Excellent choice and I love the female specific feel.”

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Posted 4 years ago

“I have ordered a couple of times from Velovixen since discovering them and have found them to be efficient and the delivery timely on both occasions.”

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Posted 4 years ago

VeloVixen is rated 4.9 based on 3,653 reviews