VeloVixen Reviews

Name: VeloVixen
Address: Unit 28, Wheatley Business Park,, Wheatley
Rating: 4.85

4.9 Rating 3,653 Reviews

97 %

of reviewers recommend VeloVixen

4.9

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Anonymous

Anonymous // 01/01/2019

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“Just love this site. Great service and quick to deliver.”

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Posted 3 years ago

“Great selection, and arrived quicker than expected - super happy!”

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Posted 3 years ago

“Absolutely love this website. Great quality and just for us girls! Proud to be a vixen out on my bike x”

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Posted 3 years ago

“Delivery took longer than I thought but velovixen kept me up to date with the progress of my order so I wasn’t concerned.”

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Posted 3 years ago

“Helpful, friendly and efficient. Fast delivery of a fab range of fantastic products!”

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Posted 3 years ago

“Great quality and kept informed when there was a slight delay in delivery. Will definitely use them again.”

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Posted 3 years ago

“Outstanding service as usual, so quick I couldn’t believe my parcel had arrived in two days from ordering. I only ever buy cycling kit from VeloVixen because it is efficient, reliable, excellent value and so innovative!”

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Posted 3 years ago

“Have nothing but positive comments to make about service, quality and communication. Thoroughly recommended.”

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Posted 3 years ago

“I bought Stolen Goat bib tights and long sleeved top which are great and I really enjoy wearing. However, I ordered them on a Monday, hoping they would arrive in time for my first sportive on the upcoming Saturday, based on the website saying "2-3 days delivery". Unfortunately, it took a couple of days before I received a mail to say they were going to take longer. In the end, they arrived whilst I was doing the Sportive, but if I'd known they weren't going to arrive on time, I would have probably chosen different products that were able to be shipped before my event. This won't put me off using you again, but I will need to think more carefully if I want things to arrive more quickly in the future.”

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Posted 3 years ago

Dear Denise - I'm so sorry your order wasn't with you by the time you needed it. You're right that we would usually have had an order like yours delivered in time for the weekend, but unfortunately we have to order in certain products from our suppliers in order to offer as broad a range as possible. This is why we cover ourselves with our '2-3 days to dispatch' (rather than delivery) wording*. In many cases we do get packages out more quickly than that, but it looks as though at least part of yours will have been ordered in. I hope your sportive wasn't made harder than it needed to be without your new kit! And thanks so much for the vote of confidence that you would come back to us again. With best wishes, Phil (CEO) * If you did spot somewhere where we're saying 2-3 days delivery, we'd be really grateful if you could let us know so we can bring it into line with elsewhere on our site.

Posted 3 years ago

“Good range of products that are road tested by those who are selling them - biased? Not so, real women road testing the products is what we need and appreciate Speed of delivery from ordering is quick and you are kept up to date at all stages. My only criticism is, and this isn’t for Velovixen, but manufacturers - we don’t all have ironing board flat tums so can we have some higher waisted products please. Makes the ride so much more comfortable.”

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Posted 3 years ago

“Even though I never ended up keeping the clothes I ordered, I would highly recommend using VeloVixon. Really good service.”

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Posted 3 years ago

“Superb service - fast, friendly &efficient. Also the best rain jacket ever (Iris Escape) 💕 Highly recommended xx”

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Posted 3 years ago

“Easy to purchase from, clear reviews and sizing guides, easy returns.”

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Posted 3 years ago

“An excellent service!!!”

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Posted 3 years ago

“My order arrived promptly and is excellent quality. As a newbie to cycling it’s lovely to find a cycling-wear shop that’s woman-centred fashion forward!”

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Posted 3 years ago

“Pleased with the glasses I purchased, although they do steam up occasionally!”

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Posted 3 years ago

“Great quality kit and a fantastic range. Always excellent customer service and speedy delivery. 100% recommended”

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Posted 3 years ago

“Easy to use site, excellent descriptions, well priced goos with a female bias”

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Posted 3 years ago

“Amazing shop amazing delivery and amazing product”

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Posted 3 years ago

“Loving my stripy orkaan top and rivelo base layers! Kept me comfortable this week for 80 miles of wind,sun, hail,thunder….. fantastic”

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Posted 3 years ago

VeloVixen is rated 4.9 based on 3,653 reviews