Vehicle Contracts Ltd Reviews

Name: Vehicle Contracts Ltd
Address: Suite B, 1B Bagshaw Close, Ryton On Dunsmore, Coventry, Warwickshire
Rating: 4.85

4.9 Rating 822 Reviews

99 %

of reviewers recommend Vehicle Contracts Ltd

Company Reviews

Metrics

Info

4.9

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vehicle Contracts Ltd:

Established in 1999 Vehicle Contracts continues to deliver unbeatable Car Leasing deals to Business and Personal drivers. Choose from Contract Hire and Personal Contract Hire, using our site you will be able to search for the car of your choice and obtain the Vehicle Leasing terms available. Why not look at "Deal of the Day" for one off deals, or the "Specials Garage" for a broader choice of vehicles. Vehicle Contracts works with a panel of lenders to obtain our rental prices.

Visit Website

Phone:

01675466433

Email:

r.harris@vehiclecontracts.co.uk

Location:

Suite B, 1B Bagshaw Close,
Ryton On Dunsmore,
Coventry
Warwickshire
CV8 3EX

Vehicle Contracts Ltd 5 star review on 5th February 2024

The Institution Of Occupational Safety And Health

Anonymous

Anonymous // 01/01/2019

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“I've used several vehicle leasing companies over the years, and I can honestly say, the service I've received from Vehicle Contracts Ltd has been exceptional from start to finish! With the quoted PCH, being so competitive, I was expecting my new Audi to have a driven delivery, as I'd received from other leasing companies. However, it was delivered to me in a bespoke, fully enclosed transporter! Plus, the cherry on top! it was outside my house at 9.15 am on the morning of the new registration change. What else can I say, OUTSTANDING! Regards Des Wardell PS, I'm recommending Vehicle Leasing, to all my friends and family.”

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Posted 8 years ago

“Excellent service, got quote out to me very quickly in order to secure a great offer on the new Audi A3. Offered delivery as soon as they were able to, will definitely recommend to my family and use again myself when I need next lease car.”

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Posted 8 years ago

“As a virgin personal leaser. They answered all my questions , kept me informed and have what I considered really professional service ; which now I have had the car of my choice for a week I can say made the whole process easy and worry free.”

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Posted 8 years ago

“Only positive comments to say about Vehicle Contracts Ltd. Very professional, great communication and my car was even delivered. I will definitely be using them again.”

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Posted 8 years ago

“Have had three cars through these guys, wouldn't go anywhere else!”

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Posted 8 years ago

“Overall impressed. Martin is a very personable individual who is clearly keen to meet his customers needs if he can. He is good humoured, courteous at all times and knows his stuff. Due to being impressed by his efforts I recommended him to my daughters who ordered vehicles from him. One of which was delivered early. I have a small gripe and that is that having agreed to a vehicle and rejected the other suppliers I was seeking quotes from, I was then advised that the vehicle would in fact cost more than originally quoted as it came with two factory fitted extras - which I did not want. It is my view that in such circumstances, if it genuinely is not made clear when the quote is given i.e. the fault lies with the supplier rather than some misrepresentation by you guys designed to secure the order, that the supplier should bear the cost of that at your instance - using your undoubted 'buying power' position to secure that. I felt that perhaps a rather more assertive approach could have been adopted when I raised the issue and suggested that was the equitable way of dealing with it.”

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Posted 8 years ago

“Excellent all round service by Jo Hall at Vehicle Contracts Ltd.”

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Posted 8 years ago

“Dealt with John, Mike and Rhian from various different departments. All very responsive/communicative. Got the car I wanted with minimum effort”

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Posted 8 years ago

“Our company has been using VC for 5 years now and leased many vehicles. The whole experience from the requesting of initial quotations through until the delivery of the vehicles has been very professional and efficient. I would highly recommend the company based on our own experiences and look forward to continuing our business with them in the future.”

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Posted 8 years ago

“A very officiant service, nothing was too much trouble. Will definitely use again and recommend this service.”

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Posted 8 years ago

“The delivery date was not withheld on the car and I therefore had to borrow a car for a week and take an additional day off work. The car was delivered with 500 miles on it - not a particular issue but it was dirty and the person did not have time to wash it as he had to catch a train back - he had also put one of the floor mats on the seat so had to wipe it down to remove dirt from the seats also. I just expected with a new car that it would be clean on arrival - it looked liek this person had been eating in it when driving.”

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Posted 8 years ago

Hi Pauline, Thank you for your review. I have asked your account executive to contact you immediately as the delivery agents have obviously let you and us down.

Posted 8 years ago

“Jo Hall was brilliant. Super responsive and very helpful - nothing was ever too much trouble and she made the whole experience easy. She was the reason I chose to go with the company to make my purchase. Many thanks Jo!”

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Posted 8 years ago

“From the first phone call customer service was A1, this didn't end as soon as the car was delivered, I was looked after until I had got used to the car and had contact with my vehicle contracts representative to check everything was OK after delivery. Every time there was contact it ran smoothly with no glitches. To put the icing on the cake I took advantage of the "deal of the day", I now have a beautiful Audi which has worked out a lot cheaper than previous deals I've had without skimping on quality. Very Happy.”

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Posted 8 years ago

“Jo Hallwas brillaint in sourcing a new Audi on my behalf. The service provided on my behalf by Jo was exceptional.”

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Posted 8 years ago

“Excellent service as always, quick and easy process for arranging a vehicle. Communication is excellent.”

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Posted 8 years ago

“Vehicle Contracts were extremely helpful in brokering our contract hire vehicles in our first year of trading. Martin Winters was our account lead, he was solutions driven and responsive to our enquiries and requests.”

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Posted 8 years ago

“Vehicle Contracts have been fantastic. The service I have received through leasing multiple vehicles has been 5*. Jo Hall our account manager has always provided the best service, managing to cope with our tight deadlines and difficult requests. Would recommend highly.”

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Posted 8 years ago

“John Sweeney was extremely helpful and friendly . The car I wanted , he advised me on matters I didn't know and helped the finance forms; which made it easy The car arrived not quite a quickly as we hoped but I was in no rush. It was a pleasure to deal with Vehicle Contracts.”

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Posted 8 years ago

“HAD EXCELLENT CUSTOMER SERVICE FROM JO HALL, ALWAYS VERY HELPFUL AND INFORMATIVE, NOTHING WAS TOO MUCH TROUBLE FOR HER WILL RECOMMEND TO OTHERS WITHOUT HESITATION”

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Posted 8 years ago

“Quoted one price but being charged another for the lease of a q3 and no longer want to respond to emails when I've queried it!!!”

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Posted 8 years ago

Hi James We have checked your file and all the rentals are the same as your order. We have also left 2 telephone messages and sent 2 emails to you. Can you contact Jo urgently by phone so we can ascertain what you not happy with?

Posted 8 years ago

Vehicle Contracts Ltd is rated 4.9 based on 822 reviews