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Vapour.com Reviews

4.7 Rating 2,712 Reviews
93 %
of reviewers recommend Vapour.com
4.7
Based on 2,712 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vapour.com  Reviews
Anonymous
Anonymous  // 01/01/2019
I had been a customer of vaporlites for many years in fact I have two accounts with them I was severely disappointed in what happened to how they went about selling their goods when they were going through their clearance regime I don’t know what rubbish they put in those liquids and they were throwing them out at one point at around 25p per bottle they rubbished their brand and they put a third class liquid in their bottles now in order to drum up business they have to resort to selling other branded liquids and have a limited own brand range which they managed to destroy I suggest you make a proper liquid the way you used to and put them at proper value prices it’s amazing how some of your liquids are so disgusting and you’ve actually got the audacity to sell them at 5 pounds and bring them down to a pound sorry it’s harsh but that’s how I feel you want a review I’m giving it I bought your cola range recently five bottles I put the liquid in my mini nautilus tank and it destroyed the coil and again did not taste great I complained and was offered very kindly five bottles of my choice and asked for the 50-50 cherry menthol bottles which they said they would send they never arrived I then on their recent sale purchased 10 additional bottles of the cherry menthol range plus other bottles and funny enough they arrived the next day?!!!
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Posted 6 years ago
excellent product with speedy delivery
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Posted 6 years ago
Good products, fast delivery!
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Posted 6 years ago
Have been using Vapour.com for about 3 years now. Delivery has always been so quick. On the rare occasion that I have had an issue with a product, the customer service team has gone above and beyond to rectify it.
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Posted 6 years ago
Always an excellent service, top notch products at a fantastic price. Highly recommended
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Posted 6 years ago
When ordering does not keep my billing address . Very annoying .
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Posted 6 years ago
Crazy good delivery time even with free option. E liquid could be better I think you guys put alot of sweeteners. If you started to sell Apollo, Vampire, Dinner lady, double drip, I would buy even more from you. In general I would rate your liquid 7/10 I am heavy smoker but I only use your liquids occasionally.
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Posted 6 years ago
Never had any problems with Vapour.com. Wonderful delivery service. A quick phone call is all you need to get their expert advise. Great products.
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Posted 6 years ago
Everything arrives on time, the one time it didn’t, customer care we’re brilliant, answering my emails straight away . Any query that I have had has always been answered immediately, best customer care service I have ever used.
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Posted 6 years ago
Excellent service always well packaged, and delivered quickly. Thank you
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Posted 6 years ago
I am overall really impressed - new flavours are always being added to the range, the website is informative and easy to navigate with deliveries always arriving in the specified time.
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Posted 6 years ago
Twice now I have received the wrong order I have contacted customer services first time I was promised a replacement order which never arrived sent a second email no reply no replacement. I am now waiting for a reply to my second wrong order but nothing yet.
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Posted 6 years ago
They have helped myself and friends by not smoking tobacco for the past 2 years. Thank you.
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Posted 6 years ago
Web site easy to use, value for money & products greats
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Posted 6 years ago
Quick & efficient service, smooth transactions & great products. I will be using Vapour for all my e-liquids & products from now on, keep up the good work 👍🏼
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Posted 6 years ago
An easy to use website with a fairly good product range. Regular discount codes which annoyingly don't apply to e liquid 3/ £10.
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Posted 6 years ago
My go-to supplier. Excellent service: competitive pricing, regular discounts, free delivery, prompt despatch and great choice of kit. Highly recommended.
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Posted 6 years ago
Easy to use website and quick to use. Would be good if you could reorder a previous order as I always get the same thing every few weeks.
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Posted 6 years ago
Fantastic service, fast and good prices
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Posted 6 years ago
Brilliant customer service and fast delivery
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Posted 6 years ago
Vapour.com is rated 4.7 based on 2,712 reviews