Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,739 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent company. I have been using them for about 3 years and am always completely satisfied and the products have kept me off real cigarettes as they are so similar.I don't usually write reviews but in this case I am so pleased with the company that I have made an exception.”

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Posted 6 years ago

“Delivery is always very prompt and reliable. The range of products is comprehensive and general attitude to customers is refreshing!”

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Posted 6 years ago

“Fantastic company. Have been a loyal customer every since I switched to vaping 18 months ago and their range of e liquids and vapes are the best. Always great deals to be had and regular discounts plus the customer care team are always happy to help.”

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Posted 6 years ago

“The service and delivery was excellent well packaged and prompt. I had the 50/50 caramel and cinnamon in 3mg. It is a great vape loads of vapour and a wonderfull taste a mellow flavour and not too sweet. I will definitely be reordering again.”

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Posted 6 years ago

“Excellent service, as always, on my next day delivery.”

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Posted 6 years ago

“Excellent customer satisfaction and service.Good improved website design, keep up the good work.”

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Posted 6 years ago

“Excellent service from this company, never had a problem and extremely good discounts. For me they are definitely the best.”

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Posted 6 years ago

“I had been a customer of vaporlites for many years in fact I have two accounts with them I was severely disappointed in what happened to how they went about selling their goods when they were going through their clearance regime I don’t know what rubbish they put in those liquids and they were throwing them out at one point at around 25p per bottle they rubbished their brand and they put a third class liquid in their bottles now in order to drum up business they have to resort to selling other branded liquids and have a limited own brand range which they managed to destroy I suggest you make a proper liquid the way you used to and put them at proper value prices it’s amazing how some of your liquids are so disgusting and you’ve actually got the audacity to sell them at 5 pounds and bring them down to a pound sorry it’s harsh but that’s how I feel you want a review I’m giving it I bought your cola range recently five bottles I put the liquid in my mini nautilus tank and it destroyed the coil and again did not taste great I complained and was offered very kindly five bottles of my choice and asked for the 50-50 cherry menthol bottles which they said they would send they never arrived I then on their recent sale purchased 10 additional bottles of the cherry menthol range plus other bottles and funny enough they arrived the next day?!!!”

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Posted 6 years ago

“excellent product with speedy delivery”

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Posted 6 years ago

“Good products, fast delivery!”

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Posted 6 years ago

“Have been using Vapour.com for about 3 years now. Delivery has always been so quick. On the rare occasion that I have had an issue with a product, the customer service team has gone above and beyond to rectify it.”

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Posted 6 years ago

“Always an excellent service, top notch products at a fantastic price. Highly recommended”

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Posted 6 years ago

“When ordering does not keep my billing address . Very annoying .”

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Posted 6 years ago

“Crazy good delivery time even with free option. E liquid could be better I think you guys put alot of sweeteners. If you started to sell Apollo, Vampire, Dinner lady, double drip, I would buy even more from you. In general I would rate your liquid 7/10 I am heavy smoker but I only use your liquids occasionally.”

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Posted 6 years ago

“Never had any problems with Vapour.com. Wonderful delivery service. A quick phone call is all you need to get their expert advise. Great products.”

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Posted 6 years ago

“Everything arrives on time, the one time it didn’t, customer care we’re brilliant, answering my emails straight away . Any query that I have had has always been answered immediately, best customer care service I have ever used.”

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Posted 6 years ago

“Excellent service always well packaged, and delivered quickly. Thank you”

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Posted 6 years ago

“I am overall really impressed - new flavours are always being added to the range, the website is informative and easy to navigate with deliveries always arriving in the specified time.”

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Posted 6 years ago

“Twice now I have received the wrong order I have contacted customer services first time I was promised a replacement order which never arrived sent a second email no reply no replacement. I am now waiting for a reply to my second wrong order but nothing yet.”

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Posted 6 years ago

“They have helped myself and friends by not smoking tobacco for the past 2 years. Thank you.”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,739 reviews