Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,739 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to use. Products excellent with fast efficient delivery, prices also very reasonable. Use this supplier regularly and can't fault the service.”

Helpful Report

Posted 6 years ago

“I ordered a new tank at a fantastic price, unfortunately my original colour choice was not available. Vapour phoned me next morning to offer alternative colours and the tank arrived next day. Great customer service.”

Helpful Report

Posted 6 years ago

“Customer service online is quite terrible and over the phone. Your liquids have also given me terrible chest pain and pneumonia like symptoms numerous times in the past.”

Helpful Report

Posted 6 years ago

“Easy to use website. Informed as to delivery and prompt delivery . Excellent product..a very satisfactory alternative to tobacco.”

Helpful Report

Posted 6 years ago

“Brilliant service as always. I must be in to my 3rd year using them monthly and have never had any issues. Only frustration is missing out on occasion with the discount vouchers as my timing is off. My issue not theirs.”

Helpful Report

Posted 6 years ago

“I have been using Vapour.com for a few years now and every transaction has been easy and straight forward. Orders have always been delivered promptly and I am more than pleased with their service.”

Helpful Report

Posted 6 years ago

“These have the same taste as menthol cigarettes which is perfect for us and it was really quick delivery, recommended”

Helpful Report

Posted 6 years ago

“always good quality, very good value and speedy delivery”

Helpful Report

Posted 6 years ago

“good product.just what i expected and good delivery service.”

Helpful Report

Posted 6 years ago

“Excellent liquids”

Helpful Report

Posted 6 years ago

“Very good website and company easy to order what I want and quick delivery service”

Helpful Report

Posted 6 years ago

“GREAT CUSTOMER SERVICE, GOOD QUALITY PRODUCTS AT COMPETITIVE PRICES. USED THEM MANY TIMES”

Helpful Report

Posted 6 years ago

“Free delivery (next day in my case!). Very straightforward to order and, so far as I am concerned, an excellent aid to giving up smoking”

Helpful Report

Posted 6 years ago

“I've been using Vapourlite for quite some time now and am very happy with it and will continue to use it..”

Helpful Report

Posted 6 years ago

“Very quick delivery. Always good communication.”

Helpful Report

Posted 6 years ago

“Order at the beginning of the week and paid for next day delivery. nothing has arrived and no response to my email”

Helpful Report

Posted 6 years ago

“Wow super fast delivery, straight forward, superb quality product, thank you!”

Helpful Report

Posted 6 years ago

“A heavy smoker for 40 years, this is the best product I’ve found to help me quit. I have found this item cheaper elsewhere though. But I’ve not smoked for a week now, I’m amazed!,”

Helpful Report

Posted 6 years ago

“I received my vape yesterday. but the liquid that was recommended poured right back out again... I tried so many dif ways to resolve it,but nothing was working so i contacted the Vape message/ email site and they told me to do the same things i had already tried. i told the company i will post it off this morning but i have not had any contact since them.. BAD CUSTOMER SERVICE I HAVE EVER HAD”

Helpful Report

Posted 6 years ago

“Always had the best customer service”

Helpful Report

Posted 6 years ago

Vapour.com is rated 4.7 based on 2,739 reviews