Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,738 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quick free delivery”

Helpful Report

Posted 4 years ago

“All great speedy service. Absolute must for all vapours !”

Helpful Report

Posted 4 years ago

“Having bought often its always been a good service until now,my last order i was informed had been delivered and i had signed for it,and i had not,and the photo taken of the entrance to my supposed home was nowhere like my home,it had paving stones of which i have non. and i had'nt even recieved the goods.i contacted Vapour and they immediately sent a replacement,but 5 days later a guy called and wanted to collect the package fgs,and i refused as i had paid for it,and i cannot for the life of me think how on earth anyone could get this so wrong.And why did the delivery company say i had signed for it, it is a disgrace.And i told them to come and take a look at my property ,and to also bring my so called signature with them. i cant help thinking they employ a lot of foreigners who cant read English. However,overall i have found Vapour to be excellent and normally a very swift delivery.”

Helpful Report

Posted 4 years ago

“Tried to change my order minutes after I realised I'd ordered the wrong flavour of e-liquid. 2 phone calls and an email got no response, so I'm left with £25 worth of the wrong thing. IMO the essence of online shopping is good customer service, and that includes contact when things go wrong. Won't be using them again.”

Helpful Report

Posted 4 years ago

“Been with this company for some years. Excellent products with a first class customer service ethic. Very highly recommended.”

Helpful Report

Posted 4 years ago

“Exactly what I ordered, delivery was in the time scale, even in these difficult times. Would recommend, superb. The way it is at this moment in time with the covid19 don't hesitate stay safe stay indoors. Hope I get a duplicate parcel for the comments.”

Helpful Report

Posted 4 years ago

“Best menthol I’ve ever tried”

Helpful Report

Posted 4 years ago

“Oils arrived next day... amazing !! Great flavours too. Had small issue with another order but customer service was great and they got it sorted for me. Been using these guys for years nd highly recommend”

Helpful Report

Posted 4 years ago

“I have not received it yet!! Normally very good service even in this difficult time”

Helpful Report

Posted 4 years ago

“I haven't received my order yet”

Helpful Report

Posted 4 years ago

“So pleased able to purchase this product as my current shop is closed due to the Lockdown. Speedy delivery. Thank you.”

Helpful Report

Posted 4 years ago

“Quick easy process order received within 24 hrs”

Helpful Report

Posted 4 years ago

“This is the only product I have been pleased with since my other supplier discontinued”

Helpful Report

Posted 4 years ago

“Hi I still haven't received this item. Money has been taken but not delivered. I have tried to email regarding this. Please make contact. Thanks.”

Helpful Report

Posted 4 years ago

“Excellent company to buy from, fast free delivery, and there quick to help if you experience a problem. Not that this happens very often.”

Helpful Report

Posted 4 years ago

“I paid for 2 bottles but I received only one.”

Helpful Report

Posted 4 years ago

“Good service, however incorrect flavour sent”

Helpful Report

Posted 4 years ago

“Only received one of the three I ordered”

Helpful Report

Posted 4 years ago

“Very pleased with my coils great price fast delivery. 💋”

Helpful Report

Posted 4 years ago

“Always super fast delivery even during these awful times at the moment.”

Helpful Report

Posted 4 years ago

Vapour.com is rated 4.7 based on 2,738 reviews