Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,742 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service and products, I've been using for over 2 years. Only one error in that time with a prompt resolve!”

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Posted 6 years ago

“Easy to order and pay, delivery usually faster than stated so what's not to like?”

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Posted 6 years ago

“Online ordering is easy, and Vapour's great E-liquids are keenly priced. Was a pleasant surprise that online chat and phone ordering was so good as well.”

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Posted 6 years ago

“Since you moved from Seaham to Peterlee I have noticed a change in the quality of customer service, for the worse, unfortunately. Therefore I do not purchase as much or as often as I once did. This is partly due to the removal of certain items, which I once bought regularly, from the catalogue.”

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Posted 6 years ago

“I always get great service and fast delivery. Any problems are always sorted quickly. Vapour.com is my go to place for vape supplies”

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Posted 6 years ago

“Good prices and quick delivery Good discount coded”

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Posted 6 years ago

“Very happy with purchases and delivery,no complaints as of yet.”

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Posted 6 years ago

“I’ve been using Vapour products for a couple of years and have always found them to be excellent quality. Well done and continue the good work.”

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Posted 6 years ago

“Good, but could do with more discounts and a faster checkout process.”

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Posted 6 years ago

“Excellent product and customer service. Very satisfied with this Company.”

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Posted 6 years ago

“Brilliant.”

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Posted 6 years ago

“Fast delivery. Problems are sorted quickly, with no fuss.”

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Posted 6 years ago

“Excellent quality products, both liquid and hardware. Prices are reasonable, particularly as the free delivery is very quick. The fact that this is a UK company is comforting and is enhanced by very good customer service.”

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Posted 6 years ago

“Vapour has always given me a 1st class service. My orders always arrive very promptly and are always correct.”

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Posted 6 years ago

“Have ordered online several times and have also placed phone orders. Had great advice from the customer service team when needed, I highly recommend!”

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Posted 6 years ago

“Been using Vapour (formally Vapourlites) products for 5 years now, great service and value for money (especially with the regular coupon codes they give out) certainly the best way to give up smoking, as I'd previously tried all the other methods with no success, since I started usig vapour, I have never even thought about smoking again.”

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Posted 6 years ago

“A very good selection of e-liquids, and very good value. The delivery timescales are spot on.”

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Posted 6 years ago

“Always prompt delivery and never an issue with products...”

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Posted 6 years ago

“good service but disappointed when made a complaint about an evod 1300 and not dealt with to my satisfaction”

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Posted 6 years ago

“Super speedy delivery, I am a regular customer and consistently happy with my purchases.”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,742 reviews