Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,739 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“excellent service,ordered one day and received it the next day plus free delivery”

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Posted 5 years ago

“Product arrived damaged and not as described”

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Posted 5 years ago

“Finding more items are out of stock example H4 Pro coils which has been out of stock for over a week.”

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Posted 5 years ago

“Excellent products and first class customer service”

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Posted 5 years ago

“Have yet to try myself.... bought on friends recommendation. I was delighted at how quickly I received. Look forward too trying next week!”

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Posted 5 years ago

“Excellent service and great products.”

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Posted 5 years ago

“The web page is so easy use and follow with great value for money and products. Delivery has always prompt and on time even when using 5 day delivery I have my orders within 2-3 days max.”

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Posted 5 years ago

“The service is very very good, it always arrives in time (even earlier than expected) Prices are a bit too high, but I still give 5 stars, because of the service and speed you guys have Thanks!”

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Posted 5 years ago

“Products and value amazing. Delivery service appalling. I have mine sent to work, i get emails saying no one in, when they haven't been. I rang to query this and got delivery next day. So happy with that. Then next day get another email saying no one in again and my product left at collection point. DPD do let you down.”

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Posted 5 years ago

“The product I ordered was delivered earlier then expected and is a great product would definitely recommend”

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Posted 5 years ago

“Orders are straightforward and always arrive before the expected time. Buying e-liquid in bulk is always much cheaper too. I haven’t found anywhere cheaper.”

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Posted 5 years ago

“Delivers on time. Mostly satisfied although some of the brown bits to the cigalike don’t work well. In about ten boxes one won’t work well.”

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Posted 5 years ago

“Previously excellent, but in the last month I've spoken to the chatbot 3 times, sent 4 emails and a letter to the director about an issue I had. No satisfactory response was forthcoming. Product and service: good; customer service: rubbish. Sorry, but you need to be more responsive to your customers when things go wrong...”

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Posted 5 years ago

“Excellent. Really can't see how could be any better.”

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Posted 5 years ago

“First class service and product xxx”

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Posted 5 years ago

“I have ordered cigalike menthol refills a few times now and never had any problems with the product or service. They are handy for me to use and are a good price. Quick delivery and the online store is easy to navigate. Happy to recommend.”

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Posted 5 years ago

“Always a first class service”

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Posted 5 years ago

“Pleased with the golden virgina flavour easy to Oder fast delivery 10:10”

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Posted 5 years ago

“good product at a low price plus free fast delivery”

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Posted 5 years ago

“Easy to use website which is a must.Liquids are good, although a tad sweet for some.Coils are second to none,great price and quality”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,739 reviews