Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“The service is very very good, it always arrives in time (even earlier than expected) Prices are a bit too high, but I still give 5 stars, because of the service and speed you guys have Thanks!”

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Posted 5 years ago

“Products and value amazing. Delivery service appalling. I have mine sent to work, i get emails saying no one in, when they haven't been. I rang to query this and got delivery next day. So happy with that. Then next day get another email saying no one in again and my product left at collection point. DPD do let you down.”

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Posted 5 years ago

“The product I ordered was delivered earlier then expected and is a great product would definitely recommend”

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Posted 5 years ago

“Orders are straightforward and always arrive before the expected time. Buying e-liquid in bulk is always much cheaper too. I haven’t found anywhere cheaper.”

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Posted 5 years ago

“Delivers on time. Mostly satisfied although some of the brown bits to the cigalike don’t work well. In about ten boxes one won’t work well.”

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Posted 5 years ago

“Previously excellent, but in the last month I've spoken to the chatbot 3 times, sent 4 emails and a letter to the director about an issue I had. No satisfactory response was forthcoming. Product and service: good; customer service: rubbish. Sorry, but you need to be more responsive to your customers when things go wrong...”

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Posted 5 years ago

“Excellent. Really can't see how could be any better.”

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Posted 5 years ago

“First class service and product xxx”

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Posted 5 years ago

“I have ordered cigalike menthol refills a few times now and never had any problems with the product or service. They are handy for me to use and are a good price. Quick delivery and the online store is easy to navigate. Happy to recommend.”

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Posted 5 years ago

“Always a first class service”

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Posted 5 years ago

“Pleased with the golden virgina flavour easy to Oder fast delivery 10:10”

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Posted 5 years ago

“good product at a low price plus free fast delivery”

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Posted 5 years ago

“Easy to use website which is a must.Liquids are good, although a tad sweet for some.Coils are second to none,great price and quality”

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Posted 5 years ago

“Always got what I want and really speedy delivery. Keep up the good service”

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Posted 5 years ago

“Easy to use website, good products, exceptional delivery times - and discounts from time to time.”

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Posted 5 years ago

“great quality,price & super fast delivery .Many Thanks.”

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Posted 5 years ago

“Always been a quick and reliable service”

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Posted 5 years ago

“I was very disappointed last week as I got an offer to buy with 25% reduction. I tried several times to order, but it didn't work. As the offer was finished I manage to buy from you without any reduction. I sent several e-mail about the problem, but I never recieved an answer.”

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Posted 5 years ago

“Competitive prices, great quality and amazing discounts”

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Posted 5 years ago

“I place an order each month, fantastic next day delivery and its free!”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,712 reviews