Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,741 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and great choice of product. I love the regular deals too! Just re the liquids - well the plastic containers - annoying safety lid (the outer one) which is difficult to open sometimes. I end up cutting it off.”

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Posted 6 years ago

“Very quick and efficient company to use. I have used them for a few years now and all my deliveries are made within a few days of ordering, so i couldnt be happier. Also a large and tasty variety of liquids to choose from”

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Posted 6 years ago

“I have always been very impressed by the products I buy. I have noticed though, since the new packaging for the menthol cartridges that a few of them have not worked when I took them out of the sealed packet. Maybe it was just bad luck but it had never happened to me before the new packaging. Other than that, the price and quality has been great and I was sent new cartridges after emailing Vapour.com. The speed of delivery is brilliant as is the customer service. It is also great to receive regular discount codes. Overall, I would highly recommend their products.”

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Posted 6 years ago

“Excellent service and a top quality product.”

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Posted 6 years ago

“Ordering fairly simple, delivery good and the one time they had a problem with my order, they phoned and emailed me to ensure I got what I wanted. That's good customer service.”

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Posted 6 years ago

“Myself and my neighbour both use these products and have given up smoking after decades. Recently the new batteries for the ciggalikes seem very weak and difficult to fully charge I have bought four of these in recent months and still having problems with them Not sure if it is just a faulty batch.”

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Posted 6 years ago

“i have been using the electronic cigs for 5 years plus now and have no reason for complaint,used to buy them in my local shop but now purchase online which i must say they always arrive nice and quickly even with the standard delivery. .”

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Posted 6 years ago

“Good products and fast delivery”

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Posted 6 years ago

“Excellent products & seamless delivery.”

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Posted 6 years ago

“Really good company to deal with. Easy to use website. Orders are processed & dispatched quickly. Products are packaged well & protected during transit. Good communication during order/dispatch process & discounts on goods are always offered.”

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Posted 6 years ago

“I order on a regular basis and have never been disappointed with the delivery service always here in a couple of days. Alto vape cereal oats is a must try flavour one of my favourites. Thanks vapour.”

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Posted 6 years ago

“I find this site easy to use for all my vaping needs. It is reasonably priced and offers discounts regularly each month. You can also get offers on the site. Delivery is very fast so I can highly recommend them.”

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Posted 6 years ago

“Started using vapourlites 5 years ago. Happy with product. People very nice to speak with. Keep up your good work.”

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Posted 6 years ago

“Used to like this company and products but unfortunately have stopped selling the Cyclone and the last two packets of coils that I have purchased have had some faulty and useless ones in the packet. Bring back the Cyclone please.”

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Posted 6 years ago

“I've been purchasing from Vapour.com for some time now and have never had an issue with their flavours or products. When I did have a query around some coils I had purchased I sent an email and got a prompt reply back. I'll no doubt be purchasing from them again.”

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Posted 6 years ago

“Excellent service. Good value for money and prompt delivery. Very satisfied.”

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Posted 6 years ago

“Consistent all round, great service.”

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Posted 6 years ago

“Fantastic service easy to use website and fast delivery”

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Posted 6 years ago

“Been a customer for at least 4 years.in most part good customer service, although get the odd dud cigalikes refil did ask about battery testing, never did get an answer so I'm constantly recharging and finding they are not holding charge for long. Would however recommend as very good delivery service. And most of all I like the product and it's kept me smoke free for the since May 2014. Thank you.”

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Posted 6 years ago

“Always straightforward ordering - clear and concise website and prompt delivery. 2 of the items I wanted were out of stock so opted for another which isn't as good so that was a pity! In general always a pleasure.”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,741 reviews