Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,738 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“I am a regular customer, great service and high quality products.”

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Posted 4 years ago

“Very compitent company easy to place an order and fast delivery”

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Posted 4 years ago

“I have the cartomisers and I’ve had a couple that are empty. Apart from that I’ve been happy”

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Posted 4 years ago

“Excellent service - placed the order one day - delivered next day.”

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Posted 4 years ago

“Slick delivery, be bit of race between Vaour and the Royal Mail to find out who did what the fastest. Well done”

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Posted 4 years ago

“Very pleased with product and delivery. Will certainly be ordering again.”

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Posted 4 years ago

“Great service came next day can’t better that”

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Posted 4 years ago

“Delivered so quick!”

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Posted 4 years ago

“Never shown up over ten days ago ordered”

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Posted 4 years ago

“Excellent service, as per usual!”

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Posted 4 years ago

“Ive never had any problems. Fast delivery. Their prices are decent.”

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Posted 4 years ago

“the service is excellent - even in these trying times their delivery service is second to none”

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Posted 4 years ago

“A good product and good delivery”

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Posted 4 years ago

“I have been with Vapourlites for some time now and always been happy with the service and delivery. Plus staff very helpful when ordering my items.”

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Posted 4 years ago

“Ordered last Monday with Dpd next day delivery. 5 days later I contact to see where my order is to be told it won’t be with me until the 8th day. I was then contacted on the 7th day to be told that my full order could not be fulfilled as they only had limited stock. I was refunded my next day delivery and for the items I never received however I’m confused as to why it took 7 days to be told about the stock shortage. I think it would be better if the website was updated with the stock check so that in future this error cannot occur. I can’t comment on why it’s took 8 days to reach me in the end and not posted until the 7th day however I am sure this could be done faster in the future. Thanks”

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Posted 4 years ago

“Usually Excellent Delivery. Unfortunately the last order has not yet arrived (20/04/2020). Any ideas as to why?”

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Posted 4 years ago

“I ordered this over a week ago and still haven’t received it, even after paying more for next day delivery. Very disappointed to say the least as I’ve used this website a few times before and seemed really good but now I’m starting to think of looking elsewhere.”

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Posted 4 years ago

“brilliant service. thankyou for a quick delivery”

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Posted 4 years ago

“Good service and delivered on time.”

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Posted 4 years ago

“Easy to use,quick delivery, thank you”

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Posted 4 years ago

Vapour.com is rated 4.7 based on 2,738 reviews