Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Great flavours, great offers, great service and quick delivery”

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Posted 6 years ago

“Ordering from the website is an easy straightforward experience. The website works and the orders arrive promptly. Any problems are always replied to and dealt with very quickly.”

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Posted 6 years ago

“Fantastic customer service great products and many offers. Will continue to shop here”

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Posted 6 years ago

“Very good service all round ease of using their website and very quick delivery will always do business with this company”

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Posted 6 years ago

“I would recommend vapour . Com having been a customer for about 5yrs, ordering, delivery& customer service are excellent”

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Posted 6 years ago

“I have been ordering from this company for two and a half years now. Hardware and E liquids. I have found them to be totally reliable with quality and delivery. Being in Australia myself I find this remarkable. Well done and thank you.”

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Posted 6 years ago

“Very good service for speed and delivery. Very good for people who know these products. Less good if you're starting out and wonder what goes with what as the information is scant. In fairness to vape, a lack of instructions and product specs seems common across the industry. In all other respects vape is useful and I've been a customer who keeps returning.”

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Posted 6 years ago

“100% good,cant fault.”

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Posted 6 years ago

“every thing to satisfaction, delivery date good,discounts avaliable pleasing”

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Posted 6 years ago

“Great products, good customer service and fast delivery! What more could you ask for?”

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Posted 6 years ago

“Excellent range of products . Always arrive in good time and loads of money off vouchers too couldn't be better!”

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Posted 6 years ago

“Vapour.com, excellent site, reliable and would thoroughly recommend”

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Posted 6 years ago

“Three weeks ago the 0mg nicotine menthol e-liquid was out of stock. When I enquired when it would be available I was advised 2 weeks and the problem was caused by suppliers moving premises. Still waiting for supplies to be available three weeks later.”

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Posted 6 years ago

“Customer service with a personal touch. I remember starting out in sales and been a junior executive in a multinational, the chief executive had a Latin sign on his wall, intrigued I asked what it said. I was told it said "The bitter taste of failure lasts longer on the lips than the sweet taste of success". He explained customers will always remember your occasional failings and not your countless successes. His philosophy was we don't do problems, only solutions. Vapour excel in this ethos. 10/10”

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Posted 6 years ago

“Very reliable with frequent discounts . Only had order delayed once ( stuck in system ) and was put right straight away .”

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Posted 6 years ago

“Been customer for a long time and have had no complaints so far with the service and Tracy at customer service is so very helpful”

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Posted 6 years ago

“Stock the flavours I like and a good delivery service”

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Posted 6 years ago

“Excellent product helped me stop smoking for good. Been three months without a smoke. Easy ordering quick delivery.”

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Posted 6 years ago

“order processing and delivery is superb.”

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Posted 6 years ago

“Great value, great products”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,712 reviews