Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Great customer service, especially when i wasnt home to collect product. Speedy delivery. Good product”

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Posted 5 years ago

“For the second time an order has been incorrectly or not processed. Also you offer a discount code but 11mg e-cigs are always out of stock.”

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Posted 5 years ago

“I have been using these for sometime now they are addictive but helps me to continue not to smoke”

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Posted 5 years ago

“Very good service and products, would highly recommended, says 3/5 days delivery but nine times out of ten come next day excellent.”

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Posted 5 years ago

“I've been using Vapour for years, and on the whole, their products and services have been very good. I have had a few minor issues with product quality but those issues have always been dealt with promptly. My only gripe is their website - the checkout process is the opposite of user-friendly, and involves SEVEN different stages - I've completed video games in less time! I've recently taken to using another supplier as I can't stand the painstaking checkout process on the Vapour website. If Vapour are reading this, I'd strongly recommend you get your web designer to re-work the checkout process - most websites I use regularly, I can checkout with just TWO clicks. Trust me, it matters.”

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Posted 5 years ago

“great service but need discounts on coils aswell”

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Posted 5 years ago

“Very quick and good service.”

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Posted 5 years ago

“Have dealt with Vapour for a few years always excellent free delivery, quality juice - mega flavour and helpful customer service”

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Posted 5 years ago

“The ordering and delivery were fast and efficient. I have yet to use this particular order of cigalikes, but have been very disappointed with the previous 3 orders, all of which contained 3 or more which were totally dud (which actually makes them quite expensive!) Am hoping for better this time...”

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Posted 5 years ago

“Brilliant service and delivery”

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Posted 5 years ago

“Batteries don’t last long otherwise a good product.”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“Good all round service, with prompt delivery”

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Posted 5 years ago

“Hi Never had any problems with Vapourlites services. Always very prompt delivery service. Would always recommend. Thanks Rick Guillou.”

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Posted 5 years ago

“Been with Vapour for over two years now good product good value and excellent service as well as offering great support and very nice personable people ! Highly Recommended”

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Posted 5 years ago

“Such a refreshing change to find a company that actually deliver the goods...in other words, I always get exactly what I ordered at a discounted price and the order always arrives in good time. Excellent customer service too.”

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Posted 5 years ago

“E liquid i buy (vanilla pod) excellent taste and always very quick delivery also pleased I can get most of my Aspire 'bits' from you.”

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Posted 5 years ago

“Always helpful. If you leave your number when they are busy, they do actually call you back.”

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Posted 5 years ago

“Great service. Great product. I use the cigarette looking vapes and they have kept me off the real cigarettes for years now.”

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Posted 5 years ago

“Great product always fast delivery”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,712 reviews