Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“I get my favourite vape juice from here and to get the money off savings each month is a huge bonus, can’t wait for my next buy!!”

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Posted 6 years ago

“Best by far the number 1 vape company in the UK. Great service on the trade counter, not only in mods/juice etc, but knowledge. Give them a try, you will not regret it.”

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Posted 6 years ago

“Really easy and well laid out website. Great variety of products from liquids to vape equipment which are all of a high standard (been using them for the past 12 months). Very competitive prices and added bonus of discounts too. Highly recommend, and I'll keep coming back.”

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Posted 6 years ago

“Have been using vapour.com for awhile now, always great service, speedy delivery, and great prices.”

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Posted 6 years ago

“Never had a problem with delivery until last week ! I received a call from a lady 30 miles from me to say a parcel had been delivered to her address. I had already reported to Customer care that I had not received my delivery and did not sign for it . After a day or two Customer care despatched a new order . I received a call from the same lady that now she had two parcels delivered to her house. I do not know this lady but she had my Name Address and telephone number !!!! She very kindly returned the parcels to DPD and the next day I received one parcel . This was a week later . I don't know where the second package went but I hope it was returned to yourselves otherwise God knows who has my details now #disappointed”

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Posted 6 years ago

“Easy to order good choice fast delivery.”

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Posted 6 years ago

“fantastic range of items, great delivery timing ,and good customer service,one of the best online companies”

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Posted 6 years ago

“I like this company. The products are first rate, the website is easy to navigate, buying online is quick and easy. I love the special offers, and the discounts! Delivery is prompt, and communication is excellent. Cannot really fault Vapour.com in any way.”

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Posted 6 years ago

“Vapourlites are great. I always get good discount codes emailed to me and the e liquids are nice. Always a fast delivery too - I would definitely recommend.”

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Posted 6 years ago

“I ordered a pack of coils sent wrong coils and packet was opened with 1 coil missing so 4 instead of 5 coils, I contacted customer service and was told a new pack would be sent which was a month ago and nothing has come. Although the coils were for my vape they wasn't the ones in the description and pics and if I had of known the ones they sent were being sent I wouldn't have ordered as I don't like them.”

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Posted 6 years ago

“Excellent quality vapour liquids ,great flavours with a quick delivery,all round great service”

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Posted 6 years ago

“good service prompt delivery.Just for your kind information,i buy your nautilus replacement coils 1.6 ohms from you, 2 out of 5 coils seems to burn out to quickly,this has happened on 2 occassions.”

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Posted 6 years ago

“Excellent products and delivery fast . Customer service team exceptional.”

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Posted 6 years ago

“Service is excellent . Have been trying to get my wife away from expensive elites for ages but everything I've bought so far have not met with approval.At last some success with the VL5's which she says are the best alternative . Keeping my fingers crossed!!!”

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Posted 6 years ago

“I normally deal with Tracy who is both very professional; and approachable. The product normally arrives the next day & is a reasonabl;e price.”

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Posted 6 years ago

“I have been using the e cigs for about 6 months now. My previous supplier stopped making them with nicotine. Once I got used to the different flavour I have enjoyed them. The delivery is remarkably fast and reliable.”

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Posted 6 years ago

“This is one of the easites sites to buy from never any problem deliveries are second to none thank you”

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Posted 6 years ago

“Website is very clear and easy to use. Good range of products. Speed of response to orders is excellent both in terms of delivery and of acknowledgement”

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Posted 6 years ago

“Have been using Vapour.com for about 3 years now & wouldn’t go anywhere else. Good value, great selection of products & always had excellent service & fast delivery.”

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Posted 6 years ago

“Excellent...easy Website to use Excellent products Excellent service Excellent..efficient delivery. .on every order, I have placed with Vapourlites I recommend whole heartily”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,712 reviews