Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,742 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy since I switched to vapoulites. I feel healthier. I have saved a lot of money and I continue to enjoy 'smoking which I didn't want to give up.”

Helpful Report

Posted 6 years ago

“Extremely reliable, good oils, excellent customer service”

Helpful Report

Posted 6 years ago

“Fast good service accurate description of products”

Helpful Report

Posted 6 years ago

“Great value for money. Delivery always quick. So much to choose from if you are a vapour. Liquids taste great.”

Helpful Report

Posted 6 years ago

“Very helpful staff and speedy service.”

Helpful Report

Posted 6 years ago

“Very good service. When voucher codes are difficult to apply friendly staff at call centre sort things out. Delivery is on time but sometimes delivery company does not knock loud enough or just walks away when you answer the door if they have already left a ticket saying package is at a neighbours. It would be more polite to come back if they hear you calling them but they don't.”

Helpful Report

Posted 6 years ago

“I've been a customer of Vapourlites, which then became Vapour.com, for a number of years and their products have always been of consistent high quality with really fast delivery. Add to that their super monthly discounts and I've never thought of going anywhere else. Vapour.com is terrific !”

Helpful Report

Posted 6 years ago

“Great service, prompt delivery Good customer service”

Helpful Report

Posted 6 years ago

“Excellent service and fast delivery.”

Helpful Report

Posted 6 years ago

“I get my favourite vape juice from here and to get the money off savings each month is a huge bonus, can’t wait for my next buy!!”

Helpful Report

Posted 6 years ago

“Best by far the number 1 vape company in the UK. Great service on the trade counter, not only in mods/juice etc, but knowledge. Give them a try, you will not regret it.”

Helpful Report

Posted 6 years ago

“Really easy and well laid out website. Great variety of products from liquids to vape equipment which are all of a high standard (been using them for the past 12 months). Very competitive prices and added bonus of discounts too. Highly recommend, and I'll keep coming back.”

Helpful Report

Posted 6 years ago

“Have been using vapour.com for awhile now, always great service, speedy delivery, and great prices.”

Helpful Report

Posted 6 years ago

“Never had a problem with delivery until last week ! I received a call from a lady 30 miles from me to say a parcel had been delivered to her address. I had already reported to Customer care that I had not received my delivery and did not sign for it . After a day or two Customer care despatched a new order . I received a call from the same lady that now she had two parcels delivered to her house. I do not know this lady but she had my Name Address and telephone number !!!! She very kindly returned the parcels to DPD and the next day I received one parcel . This was a week later . I don't know where the second package went but I hope it was returned to yourselves otherwise God knows who has my details now #disappointed”

Helpful Report

Posted 6 years ago

“Easy to order good choice fast delivery.”

Helpful Report

Posted 6 years ago

“fantastic range of items, great delivery timing ,and good customer service,one of the best online companies”

Helpful Report

Posted 6 years ago

“I like this company. The products are first rate, the website is easy to navigate, buying online is quick and easy. I love the special offers, and the discounts! Delivery is prompt, and communication is excellent. Cannot really fault Vapour.com in any way.”

Helpful Report

Posted 6 years ago

“Vapourlites are great. I always get good discount codes emailed to me and the e liquids are nice. Always a fast delivery too - I would definitely recommend.”

Helpful Report

Posted 6 years ago

“I ordered a pack of coils sent wrong coils and packet was opened with 1 coil missing so 4 instead of 5 coils, I contacted customer service and was told a new pack would be sent which was a month ago and nothing has come. Although the coils were for my vape they wasn't the ones in the description and pics and if I had of known the ones they sent were being sent I wouldn't have ordered as I don't like them.”

Helpful Report

Posted 6 years ago

“Excellent quality vapour liquids ,great flavours with a quick delivery,all round great service”

Helpful Report

Posted 6 years ago

Vapour.com is rated 4.7 based on 2,742 reviews