Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,739 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Thank you for sending a replacement after you had sent wrong product very prompt but it would have helped me if you had acknowledged my email”

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Posted 5 years ago

“Excellent speedy service”

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Posted 5 years ago

“Fantastic service, sometimes order in the afternoon and still arrives next day. Never out of stock.”

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Posted 5 years ago

“The fastest free delivery of any online shop! 5 stars. Really can’t fault anything.”

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Posted 5 years ago

“Always simple and easy to order what you want. Postal delivery is always very good.”

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Posted 5 years ago

“Good quick delivery and good quality”

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Posted 5 years ago

“I've been a loyal customer of Vapour for years now and you're just great. Always consistent quality, quick delivery, really good customer relations and your monthly discounts are hugely appreciated. Don't change a thing, Vapour... you're perfect !!!”

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Posted 5 years ago

“Good prices, lots of offers and quick delivery.”

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Posted 5 years ago

“Great products, fast delivery service! Would have been 5* but due to the fact customer service is awful! They never ever reply to emails and If I phone them, I'm lucky if the call is answered. Really is just the customer service that lets them down!”

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Posted 5 years ago

“Service is excellent, product is very suitable for me, what else does one want.”

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Posted 5 years ago

“Not impressed ! Previously ordered starter menthol kits no problems. This time tried to order Menthol again (as the chargers fall apart after some use) & normal tobacco was sent, queried it & was told they now send tobacco & you have to order Menthol cartridges separately... not happy.. greed !”

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Posted 5 years ago

“I have found the company website easy to navigate and the products are good value for money. I am pleased to continue as a loyal client.”

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Posted 5 years ago

“Customer care very good always willing to help goods always on time”

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Posted 5 years ago

“Fast and efficient service at a great price.”

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Posted 5 years ago

“Evoke batteries have been out of stock for months, why is this?”

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Posted 5 years ago

“I buy my e-liquid from here and their dispatch dept is second to none.”

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Posted 5 years ago

“Great service and came on time and in excellent condition”

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Posted 5 years ago

“As always. Easy to order and prompt free delivery. Great service.”

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Posted 5 years ago

“You guys always deliver on time and always have stock whenever I order. The website is clean and easy to use. I also appreciate that the packaging is minimal but secure enough to avoid damage.”

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Posted 5 years ago

“Used this company for years. Wouldn't go anywhere else. Great prices, great discounts and speedy delivery 😁”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,739 reviews