Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Good prices, lots of offers and quick delivery.”

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Posted 5 years ago

“Great products, fast delivery service! Would have been 5* but due to the fact customer service is awful! They never ever reply to emails and If I phone them, I'm lucky if the call is answered. Really is just the customer service that lets them down!”

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Posted 5 years ago

“Service is excellent, product is very suitable for me, what else does one want.”

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Posted 5 years ago

“Not impressed ! Previously ordered starter menthol kits no problems. This time tried to order Menthol again (as the chargers fall apart after some use) & normal tobacco was sent, queried it & was told they now send tobacco & you have to order Menthol cartridges separately... not happy.. greed !”

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Posted 5 years ago

“I have found the company website easy to navigate and the products are good value for money. I am pleased to continue as a loyal client.”

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Posted 5 years ago

“Customer care very good always willing to help goods always on time”

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Posted 5 years ago

“Fast and efficient service at a great price.”

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Posted 5 years ago

“Evoke batteries have been out of stock for months, why is this?”

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Posted 5 years ago

“I buy my e-liquid from here and their dispatch dept is second to none.”

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Posted 5 years ago

“Great service and came on time and in excellent condition”

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Posted 5 years ago

“As always. Easy to order and prompt free delivery. Great service.”

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Posted 5 years ago

“You guys always deliver on time and always have stock whenever I order. The website is clean and easy to use. I also appreciate that the packaging is minimal but secure enough to avoid damage.”

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Posted 5 years ago

“Used this company for years. Wouldn't go anywhere else. Great prices, great discounts and speedy delivery 😁”

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Posted 5 years ago

“I've always had excellent service and items usually received within 2 days of ordering. Can't fault them”

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Posted 5 years ago

“Superb service. Rapid delivery. Highly recommend”

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Posted 5 years ago

“Been a customer for years and they never let me down. Ordering is easy and delivery prompt. Quality of cartomisers is excellent and choice of Nicotine levels better than others. Good value for money especially when regular discount vouchers received. Highly recommended.”

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Posted 5 years ago

“Have been buying oil from Vapour and Vapourlite for over year. Good product and good service.”

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Posted 5 years ago

“Good prices and always delivers much quicker than the estimates.”

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Posted 5 years ago

“Can not fault the customer care very helpful and the deliver was fantastic. Best service from start to finish .”

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Posted 5 years ago

“Had a few issues in the past but always rectified asap apart from that all good”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,712 reviews