Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,743 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Free delivery.. Good discount codes... Cheap prices... Variety of items.. What else do you need.... Lastly best customer support....”

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Posted 6 years ago

“Excellent service as always from Kingsley. Hats off to this man for excellence in customer service and satisfaction.”

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Posted 6 years ago

“Fantastic products.. super fast delivery.. value for money .. great offers”

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Posted 6 years ago

“Excellent product, very quick delivery and the news updates are good”

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Posted 6 years ago

“I have been using vapourlites for over 6 years, which is probably not the ideal, but I have always been impressed by the service. If it hadn't been so good I probably would have changed to another site.”

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Posted 6 years ago

“Absolutely brilliant service - I always get what I want, and sent swiftly, plus a tonne of discounts, excellent promotions and great customer care. In terms of service 100% My only complaint is poor site navigation, difficulty browsing products - I have to type in to the search bar exactly what I am looking for, rather than having a simple menu and It would be really neat to have a 'my favourites' - to be easily able to repeat order, rather than having to search each time. However that is only a minor quibble especially when the customer service is so good and the products first rate.”

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Posted 6 years ago

“had delivered what I ordered easy to order and very prompt delivery”

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Posted 6 years ago

“Always same great product delivered quick and free”

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Posted 6 years ago

“Easy to order, lots of variety and flavours. Wouldn't go anywhere else!”

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Posted 6 years ago

“Very good customer service.”

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Posted 6 years ago

“Love my E-cigarettes”

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Posted 6 years ago

“What a exelent company to deal with always deliver”

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Posted 6 years ago

“Usually very good with delivery but twice now I have had to chase orders as the delivery was not made. Turns out my orders were not posted out to Portugal but were put in the internal UK post. Not impressed when I am relying on the 3 to 4 day delivery time and paying for the service.”

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Posted 6 years ago

“Good products. Easy to order. Free p&p.”

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Posted 6 years ago

“Efficient service but now having problems with the server on sage.when ordering”

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Posted 6 years ago

“In general your products are very good, I was not happy with your new Cola liquid.”

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Posted 6 years ago

“I have trouble with discounts codes”

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Posted 6 years ago

“Ordering is hassle free and delivery is prompt. On the one occasion I had a problem it was sorted immediately on the phone. as the saying goes "it does what it says on the tin" Excellent company to do business with.”

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Posted 6 years ago

“Product quality is great and service has been excellent. The website is easy to use. However as with everything these days price has become the main issue with local shops selling fluid at 5 for £10. Regards Michael McComb”

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Posted 6 years ago

“Excellent service and super fast delivery. I highly recommend this website.”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,743 reviews