Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Ordered online and started off well with the product arriving within 2 days despite not paying for the extra. Turns out they do not work. Neither of the disposable vapes do anything. No light, no vapour. Nothing”

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Posted 6 years ago

“Purchased the Innoken Indura T18 kit ordered lunch time received the following day excellent service highly recommended”

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Posted 6 years ago

“Really easy and quick to order products. I ordered the vapour cigalike and menthol carts, really nice taste and not overly minty which I prefer and also good throat hit.”

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Posted 6 years ago

“Have used Vapour.com for some timeout still find the paying of invoice not as straight forward as it could be”

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Posted 6 years ago

“Products are excellent, both hardware and liquid. Delivery is acceptable. I do ,however, have a real problem with the instructions included with new hardware particularly basic instructions on how to fill the tanks and how to replace coils. I recently bought a Ventus 1100 and (I do not consider myself an idiot) but I couldn't figure out how or by how much I could fill the tank. A bit more included instructions would be really useful.”

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Posted 6 years ago

“Great deal and fast delivery, thank you guys!”

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Posted 6 years ago

“Website so easy to navigate, if products out of stock they will email to advise once in, although it is rare things aren’t in stock! The products are good quality and trustworthy and without them I wouldn’t be over 3yrs smoke free as I am now. Highly recommend this company.”

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Posted 6 years ago

“Quick and easy service. Website easy to use. Never had a problem ordering. Delivery is fast and reliable. Lots of choice. Discount codes are a good touch!”

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Posted 6 years ago

“Been a customer for 6 years. Good product and great service. Delivery times to suit. Well done.”

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Posted 6 years ago

“Superb delivery performance AND their delivery service OBEYS my delivery request:- "Please leave in the unlocked porch". Frequent "Special Offers"...and, to my regret, last month was the first time I had used it for an e-liquid that I was not sure I would like!!! I will certainly try "Special Offers" AGAIN...this was 99p for a £3.99 vial! The delivery request is IMPORTANT to me as I am disabled and often do not get to the door before some courier services have left a note and driven OFF!”

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Posted 6 years ago

“Very next day after ordering received my order ,- fantastic service and Grape E Liquid is spot on for flavour *****”

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Posted 6 years ago

“I have been using Vapour.com for a number of years now, and have always received an excellent service from them. their site is easy to navigate, and my orders have been delivered very quickly, usually within 2 days.”

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Posted 6 years ago

“Ordered for the first time, only small order, but was pleasantly surprised how quick order came, got my business in future👍”

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Posted 6 years ago

“Very easy website to use. Products excellent with fast efficient delivery, prices also very reasonable. Use this supplier regularly and can't fault the service.”

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Posted 6 years ago

“I ordered a new tank at a fantastic price, unfortunately my original colour choice was not available. Vapour phoned me next morning to offer alternative colours and the tank arrived next day. Great customer service.”

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Posted 6 years ago

“Customer service online is quite terrible and over the phone. Your liquids have also given me terrible chest pain and pneumonia like symptoms numerous times in the past.”

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Posted 6 years ago

“Easy to use website. Informed as to delivery and prompt delivery . Excellent product..a very satisfactory alternative to tobacco.”

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Posted 6 years ago

“Brilliant service as always. I must be in to my 3rd year using them monthly and have never had any issues. Only frustration is missing out on occasion with the discount vouchers as my timing is off. My issue not theirs.”

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Posted 6 years ago

“I have been using Vapour.com for a few years now and every transaction has been easy and straight forward. Orders have always been delivered promptly and I am more than pleased with their service.”

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Posted 6 years ago

“These have the same taste as menthol cigarettes which is perfect for us and it was really quick delivery, recommended”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,712 reviews