Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“The people are very pleasant and helpful and my orders are always delivered very speedily. Also, as a regular customer, I often receive e-mailed discount codes. The one major complaint I have is that they are often out of stock of items which I order regularly; waiting for a week or so is bad enough but this time they are not expecting replacement supplies until mid-August so a delay of six weeks, by which time we will have run out of our own stocks so will have to look for an alternative (or give up vaping!). I don`t think that this is acceptable customer service so they should be looking to their supplier for an explanation and pass this on to us, the customers.”

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Posted 6 years ago

“Vapour are absolutely amazing. I always buy the tobacco cartomizers every month and have done for the past 4 years. I have tried so many different cartomizers from other companies but I didn’t like them. Vapourlites are great taste and value for your money. They helped me to give up real smoking. Once again thank you Vapour. I”

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Posted 6 years ago

“Very fast delivery on a range of decently priced juice flavours, keep up the good work!”

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Posted 6 years ago

“Easy site to use, quick delivery, good discount codes and great range of products”

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Posted 6 years ago

“Ordering very easy delivery texts giving day and time make it convenient for a busy lifestyle”

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Posted 6 years ago

“Good products discounts offerred frequently free postage”

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Posted 6 years ago

“I LOVE THE CIGARETS WITH CARTOMISERS, THEY ARE VERY MUCH LIKE A REAL CIGARETE”

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Posted 6 years ago

“Fast, efficient service and delivery! Placed an order on Saturday and delivered on Tuesday. The new cola flavour high vg is amazing!”

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Posted 6 years ago

“I have been using Vapour's products for maybe 2 years: for quality, options, discounts, checkout, delivery, 1A service!”

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Posted 6 years ago

“excellent product and service.prompt delivery.”

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Posted 6 years ago

“Lovely polite staff always a delight to talk to everything is dealt with very professionally and all queries answered immediately. Pity a lot of other businesses are not as good. 100% satisfied.”

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Posted 6 years ago

“Been using vapour products for years and won't go anywhere else!”

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Posted 6 years ago

“Easy to use website and great choice of product. I love the regular deals too! Just re the liquids - well the plastic containers - annoying safety lid (the outer one) which is difficult to open sometimes. I end up cutting it off.”

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Posted 6 years ago

“Very quick and efficient company to use. I have used them for a few years now and all my deliveries are made within a few days of ordering, so i couldnt be happier. Also a large and tasty variety of liquids to choose from”

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Posted 6 years ago

“I have always been very impressed by the products I buy. I have noticed though, since the new packaging for the menthol cartridges that a few of them have not worked when I took them out of the sealed packet. Maybe it was just bad luck but it had never happened to me before the new packaging. Other than that, the price and quality has been great and I was sent new cartridges after emailing Vapour.com. The speed of delivery is brilliant as is the customer service. It is also great to receive regular discount codes. Overall, I would highly recommend their products.”

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Posted 6 years ago

“Excellent service and a top quality product.”

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Posted 6 years ago

“Ordering fairly simple, delivery good and the one time they had a problem with my order, they phoned and emailed me to ensure I got what I wanted. That's good customer service.”

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Posted 6 years ago

“Myself and my neighbour both use these products and have given up smoking after decades. Recently the new batteries for the ciggalikes seem very weak and difficult to fully charge I have bought four of these in recent months and still having problems with them Not sure if it is just a faulty batch.”

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Posted 6 years ago

“i have been using the electronic cigs for 5 years plus now and have no reason for complaint,used to buy them in my local shop but now purchase online which i must say they always arrive nice and quickly even with the standard delivery. .”

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Posted 6 years ago

“Good products and fast delivery”

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Posted 6 years ago

Vapour.com is rated 4.7 based on 2,712 reviews