Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“Great service, fast delivery. These have been my saviour against me stopping smoking the deadly cigarettes.”

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Posted 4 years ago

“I have been using vapour.com since I stopped smoking cigarettes.approx 3 years,free delivery great products what more do you want.”

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Posted 4 years ago

“Excellent customer service, always delivered earlier than expected with good communication from courier.”

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Posted 4 years ago

“Tried various different e liquids, menthol is one of the best,also fast delivery”

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Posted 4 years ago

“If you are referring to the order completed by Vapourlites on the 28th. January, it has not been received and I have now sent 3 e-mails requesting details of the despatch date. If you are referring to my earlier order, then that has been received but I found it necessary to correspond with you as the refills would not fit most of blue tips.- one of my e-mails read: 'Sorry to trouble you again but having used more of the cartridges, the problems continue and therefore presumably will do so in respect of future orders. Those branded ‘Vapour’ are totally compatible but my six Vapourlite branded ones are not and if they do are difficult to ensure a flush fit, which must be causing further damage. It therefore, does seem that it is the similar problem as when you rebranded the chargers. Naturally, quite a number of the blue (and red) tips have worn out over the years, for a variety of reasons but never so many at the same time and for the same reason. Surely you have had others that are experiencing similar issues?”

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Posted 4 years ago

“Super speedy delivery, I live abroad. Friendly and professional advice on the phone. A great product.”

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Posted 4 years ago

“Always pleased with the liquids, delivery, customer service and the discounts they offer. 5 Stars!”

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Posted 4 years ago

“It has stopped me smoking,best replacement availability in my opinion.”

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Posted 4 years ago

“Very good customer service”

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Posted 4 years ago

“Consistently good prices and quick delivery.”

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Posted 4 years ago

“really good product. service also good.”

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Posted 4 years ago

“Excellent products and excellent service.”

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Posted 4 years ago

“Vapour.com provides an excellent service. The website is easy to use and items are delivered very quickly. I have not experienced any problems. However, I would like to be able to purchase replacement batteries without having to buy the whole Starter kit every time”

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Posted 4 years ago

“Excellent product ,delivery prompt, usual service delivered again !”

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Posted 4 years ago

“I would give the company 10 out of 10 for there excellent products and service”

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Posted 4 years ago

“A great company with outstanding delivery service”

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Posted 4 years ago

“Perfect every time. Thank you.”

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Posted 4 years ago

“VERY GOOD SERVICE”

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Posted 4 years ago

“Have been dealing with Vapour.com now for around 4 years at least. Their service is extremely high (gold standard in my opinion). On the occasions when I have had a small issue when ordering online. I have telephoned and their staff (Tracy in particular) has been most helpful. Cannot recommend them enough.”

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Posted 4 years ago

“Decent liquid at affordable cost”

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Posted 4 years ago

Vapour.com is rated 4.7 based on 2,712 reviews