Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,712 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

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“I have used vapour.com for a number of years. The buying process is easy, the goods are top quality and the customer service is brilliant! The couple of times I have used it, the problem has been sorted that same day, as response is so quick. Wouldn’t use anywhere else!”

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Posted 5 years ago

“Always easy and prompt — with the free delivery it consistently arrives about 36 hours after my evening purchase online. My only complaint would be that I spent some while using the discount codes, that you sent periodically, to buy bulk batches of E Liquid, stocking up when the best rates were available, unaware that a (usually) better discount was routinely available by buying it in XPacks! ...More fool me! So, now I know this, the chances are that I won't be needing the discount you offer for people who review your service (good or bad). Keep it up!”

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Posted 5 years ago

“very good value for money great service quick speedy delivery i recommend and endorse vapour products and may it continue,thanks,david.”

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Posted 5 years ago

“Having been a customer of Vapour.com for some time now, I can honestly say that I am very comfortable with the quality of the products I order, the speed of despatch and the accessibility of the customer care team. My one and only gripe - I live in a fairly remote house which is located on an unmarked road - is that the current contractors are chronically unable to deliver any order over a certain value. (This despite clear instructions!) Having come to terms with this one and only flaw, I now place orders under the value I’d like to.”

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Posted 5 years ago

“I regularly order from Vapour and am generally pleased with their service/products. Only problem I had is with a vaping kit that I returned as it stopped working after a week but never heard back from them about it :(”

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Posted 5 years ago

“Great products great service can’t fault company x”

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Posted 5 years ago

“Brilliant service and great rannge of products. Sometimes the product is out of stock for a really long time (battery 1300). Otherwise great and highly recommended”

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Posted 5 years ago

“I'm not sure yet, since I still haven't received anything!”

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Posted 5 years ago

“Very dependable , fast free postage , easy to use , never let me down .”

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Posted 5 years ago

“Always quick delivery and good value products, I wouldn’t use any other online provider. Very pleased with the service provided Wendy”

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Posted 5 years ago

“Fabulous service staff always go the extra mile to help”

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Posted 5 years ago

“Easy Web site to navigate, lots of products which are all genuine, sign up and get lots of discount codes. Delivery is free and fast”

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Posted 5 years ago

“Excellent service and prompt delivery”

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Posted 5 years ago

“I love using vapour lites,the products are amazing and I always recommend to other quitters as the products are amazing quality at great prices,the delivery of products is speedy I honestly couldn’t be happier,thank you everyone at vapour lites 😁”

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Posted 5 years ago

“a very smooth transaction from start, with a wide choice of products you can't go wrong i will be back soon thanks Vapour mike”

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Posted 5 years ago

“straightforward service. will use again”

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Posted 5 years ago

“I have been using Vapourlite cartomizer for7 years. A good product apart from the batteries which are very poor and do not work after a while. Delivery service very good.”

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Posted 5 years ago

“The website is easy to navigate, they give good value for money. Deliveries are quick, and communication good. You also get very decent discount vouchers. What’s not to like about Vapour.com?”

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Posted 5 years ago

“Good, fast delivery and excellent range of liquids flavours.”

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Posted 5 years ago

“Fantastic service from start to finish. Easy to order, always delivered on time, after sales care is friendly and products are great. I’ve been a regular customer for a few years having tried others.”

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Posted 5 years ago

Vapour.com is rated 4.7 based on 2,712 reviews