VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.65

4.7 Rating 558 Reviews

91 %

of reviewers recommend VaporizerHut

4.7

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

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“Great service, very kind staff , very fast delivery, would recommend to anyone, will definitely be ordering of this site again 10/10”

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Posted 4 years ago

“Very very good service and customer care. I receives a personal phone call and he explained over the phone that one of my products was not available. Was fine with choosing something else. Was shipped out very quickly despite the coronavirus delays. Also great products came well packaged.”

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Posted 4 years ago

“Ordered the puff bars, they were great products, just like the ones I buy in the US when there. However they are a lot more expensive, at least £6 more expensive than the prices in America”

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Posted 4 years ago

“Brilliant customer service and the owner James made me feel very welcome”

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Posted 4 years ago

“Great company, 100% recommended. Great product at a great price. Super fast delivery. Very happy indeed.”

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Posted 4 years ago

“I ordered. They delivered. My package only took 3 days to arrive”

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Posted 4 years ago

“Terrible pods came leaking and continued to leak while using, total waste of money flavours are good just a shame they arent good pods had to thorougly clean my pod will not be using again.”

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Posted 4 years ago

“The puffs i bought were clearly fake as i had some from america to compare. It tastes like its burning and is very unpleasant.”

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Posted 4 years ago

Hello, I hope you are well today, I’m very disappointed to receive your review. Is there any reason why you have left you review anonymously? I can 100% confirm that the Puff Disposable pods we sell are genuine and original we order them from an official distributor in the United States called Midwest-goods wholesale they are a huge distributor and only sell genuine products. We have not received any private email from you explaining that you think you’ve received a fake product is there any reason why? I would like to get this issue resolved as soon as possible. Kind regards James

Posted 4 years ago

“unfortunately I can't give a good review like I'd like to, as after a month I'm yet to receive my package”

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Posted 4 years ago

Hello Aleshandro, I hope you are well, I really wish you had of sent us a message to say you have not received your order. I’ve just checked the tracking information and it’s actually showing your order has been delivered if you take a look on the link below https://www.jerseypost.com/tools/track-trace/?tq=RK020322455JE Is it possible somebody could have signed for delivery? I would like to help get this issue resolved for you. Kind regards James

Posted 4 years ago

“Took 2 months to get my order shipped out.”

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Posted 4 years ago

Hello, We are extremely sorry to hear your order took so long to arrive in some jurisdictions customs can delay the delivery arriving. Unfortunately since you left your review anonymously we don’t really know who you are so we can’t help you any further. If you decide to send us an email directly to our customer service we will be happy to offer you a discount code or help with any inquiries for future. We really do apologize for any inconvenience caused by any delays. Kind regards James

Posted 4 years ago

“I have not recieved my Package still.”

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Posted 4 years ago

Hello Ahmed, I hope you are well and having a good day, we can confirm that your order was definitely dispatched to your address in the UK. If you do not receive your order within the next two days can you please respond to us via email and we were arranged for your order to be dispatched again. Kind regards James

Posted 4 years ago

“Excellent price and super fast delivery. I would definitely make a purchase from Vaporizerhut again.”

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Posted 5 years ago

“Long and expensive delivery and the wrong product arrived. Disappointing.”

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Posted 5 years ago

“As I opened the box the carry case was damaged I would like this replaced I have pictures”

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Posted 5 years ago

Thank you so much for your email, I’m extremely sorry to hear that the box was damaged I will definitely be able to help resolve this situation. Could you please send me photos as this would be really helpful. I look forward to hearing back from you and apologise for any inconvenience. Kind regards James

Posted 5 years ago

“Excellent service and very fast delivery.”

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Posted 5 years ago

“I asked a question on the FB page and James replied first thing in the morning, similarly my order was shipped the morning after I ordered(as I ordered late at night) and arrived a day after that. A great service I would definitely recommend :)”

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Posted 5 years ago

“Quick delivery and good communication as there was an issue with the delivety address which was promptly sorted”

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Posted 5 years ago

“Fast delivery, excellent product.”

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Posted 5 years ago

“Fast and friendly. Recommended!”

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Posted 5 years ago

“Amazing online store! Great services, very good communication, very nice and helpful person! Great quality products. Good packaging. Really the best vape store online. I made several orders within a few months and always pleased with the fast shipping and the products. I strongly recommend to anyone who wants to buy vape products online. Phenomenal service! Really a pleasure to deal with James. @Happy customer”

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Posted 5 years ago

VaporizerHut is rated 4.7 based on 558 reviews