VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.65

4.7 Rating 549 Reviews

92 %

of reviewers recommend VaporizerHut

4.7

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

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“Very supportive customer service and happy with my purchase. Thanks!”

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Posted 2 years ago

Hello Shy, I hope you are keeping well this morning, Please take a look at the tracking link below it looks like your order has been delivered and signed. https://www.royalmail.com/track-your-item#/tracking-results/NJ415274761GB I look forward to hearing back from you Kind regards James

Posted 2 years ago

“I still haven’t received my order. When will it be here?”

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Posted 2 years ago

Hello Harry I hope you’re keeping well and having a great day, Your order has definitely been processed and dispatch and should arrive any day. Sadly the Royal Mail postal strikes have been a bit of a disaster and has caused quite a few delays. If you have not received your order in the next two days can you please let us know and we will arrange for it to be dispatched again if it has gone missing in the royal mail. Once again we really do apologize for this inconvenience. Kind regards James

Posted 2 years ago

Hello Harry I hope you are keeping well and having a lovely morning, I was just checking in to see if you have received your order now? I look forward to hearing from you Kind regards James

Posted 2 years ago

“Absolutely oustanding, very fast delivery and the product I am used to buying in the states, that I have not found any where else in the UK! The best!!!”

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Posted 2 years ago

“Thanks for immediately getting back to me and sorting out the issues with the first delivery. Sad to have had to pay toll fees twice, but it is what it is when you order from outside the EU (and there's not much you can do about that).”

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Posted 2 years ago

Hello Katrine, I hope you are keeping well, I was just checking in to see if you have now received the correct order? I really do look forward to hearing from you Kind regards James

Posted 2 years ago

“Great product and great communication from company. My product was not in stock but was offered an alternative, refund or wait until back in stock. Slick communication made sure i had my alternative product delivered swiftly. Will use this company again and recommend to friends.”

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Posted 2 years ago

“easy to order and fast delivery and good quality”

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Posted 2 years ago

“Not great tbh”

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Posted 2 years ago

Hello Very Valued Customer, I'm very sorry to hear you are not happy with the product on this occasion. Please do send us an email as we will be happy to offer a replacement or sort out any further issues. Kind Regards James - VaporizerHut

Posted 2 years ago

“I have been a customer of Vaporizer Hut now for 3 years now & they have never let me down. Prompt delivery & great service. Highly recommend.”

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Posted 2 years ago

“They delivered on time and good service”

VaporizerHut 5 star review on 10th October 2022

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Posted 2 years ago

“Contacted multiple times over a number of weeks about order not arriving and I was fobbed off and told to wait a few days a number of times. Would not recommend - spent nearly £70 and received nothing.”

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Posted 2 years ago

Hello Very Valued Customer After speaking with you on the phone I am very pleased to hear that you have now received your replacement order. Unfortunately we have had a few disasters with the Royal Mail postal strikes and unfortunately a few deliveries have gone missing on this occasion. I'm pleased after sending your package again you have now received your order. We are always here to help any time so please do email customer service. Kind regards James - VaporizerHut

Posted 2 years ago

“It’s a bit hard to contact the staff by phone but the staff was very helpful especially James. I had a problem with the delivery but James helped follow up with the tracking and even called to inform me. Can’t wait to try the Orion v.2”

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Posted 2 years ago

“Excellent service and delivery”

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Posted 2 years ago

“Great products and quick delivery times. Super helpful whenever customer support is needed”

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Posted 2 years ago

“Great service,”

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Posted 2 years ago

“Very reliable shop, fast delivery just a little pricey ( even If I understand the price ) but the products are just the best for my device.”

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Posted 2 years ago

“Nice and fast delivery”

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Posted 2 years ago

“Short and sweet, I buy all my E Liquid from here. Outstanding quality”

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Posted 2 years ago

“It was novel to me, but after getting used to the time needed to charge the vape and the rate at which my mixture burnt down, I soon developed a facility with the equipment. My neuro-set-up still enjoys the experience of sucking in and blowing out but I feel so much healthier with no tobacco!”

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Posted 2 years ago

“Customer focused and very speedy service. James was very helpful over the phone and the product I ordered arrived the very next day! My partner absolutely loves it and has complimented the engineering of the product itself. Thank you so much for helping me with a special birthday gift that’ll bring joy for many years to come!”

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Posted 2 years ago

“Very good products. Quick delivery. Great service. Well recommended.”

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Posted 2 years ago

VaporizerHut is rated 4.7 based on 549 reviews