VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.65

4.7 Rating 558 Reviews

91 %

of reviewers recommend VaporizerHut

4.7

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received this item.”

Helpful Report

Posted 4 years ago

Hello, I am extremely sorry to hear you haven't received your order. Please send customer service and email info@vaporizerhut.co.uk I will make sure I find out where your order is. Please note deliveries have been taking a little longer lately due to coronavirus restrictions with the Royal mail. Please do send an email as I am always here to help. Kind regards James

Posted 4 years ago

“Great product and fantastic service 👍”

Helpful Report

Posted 4 years ago

“Best price and stock I could find online. When emailed about the status of the order I got a very prompt phone call giving me an update. Also got a load of advice on how to use my new product when it came. Would certainly use them again for my next purchase!”

Helpful Report

Posted 4 years ago

“Amazing customer service. I had a issue with a pipe I bought and with a short chat and a few photos they immediately sent me a replacement. No fuss and efficient. Very easy to deal with and would highly recommend.”

Helpful Report

Posted 4 years ago

“Great service, quick and easy”

Helpful Report

Posted 4 years ago

“Very fast delivery e great products.”

Helpful Report

Posted 4 years ago

“Very happy with the service I received, Extremely helpful with questions I had and would recommend to anyone. Swift easy transaction and was able to collect straightaway too! 👍👍👍”

Helpful Report

Posted 4 years ago

“Great online shop and the customer service is second to none. I had a problem where the eliquid i ordered was sold out and i got a very nice phone call from the shop to ask if i would like to choose another one which i did. Two days later it was delivered. What great service and i will be back for more.”

Helpful Report

Posted 4 years ago

“Top product, great communication, highly recomend!”

Helpful Report

Posted 4 years ago

“Vaporizer does the job, pleased with it. I was able to pick up the product in-person earlier due to my location and for that I'm still very appreciative of the kind gesture. All in all would buy from the store again/recommend it.”

Helpful Report

Posted 4 years ago

“I had a problem with the order, and i made a contact, i had an answer that i need to wait for the next 3-5 days to the order arrives. Now it’s been a week, and i don’t get any information about and any answer anymore. This is frustrating..”

Helpful Report

Posted 4 years ago

Hello Marco, I hope you are keeping well, You ordered on the 3rd of January unfortunately deliveries are taking a lot longer especially all the way to Portugal. If you take a look at the tracking information on the link below it will actually show your order has reached Portugal so it looks like it's going to be delivered very soon. https://www.jerseypost.com/tools/track-trace/?tq=LX111693597JE So it's around 15 days it takes to get delivery to Portugal which isn't too bad considering all the coronavirus restrictions. Do not hesitate to contact me back with any other questions as I am always happy to help. Kind regards James

Posted 4 years ago

“I had a very fast and efficient service from vaporizerhut and when I had a query regarding my order James dealt with it straight away I wouldn’t hesitate to use them again and recommend them to anyone”

Helpful Report

Posted 4 years ago

“Great products quick delivery highly recommend 👌”

Helpful Report

Posted 4 years ago

“My one and only online store for e liquid”

Helpful Report

Posted 4 years ago

“Great shop, fast delivery and best price I could find! Will definitely buy from again!”

Helpful Report

Posted 4 years ago

“Great, all good, thanks.”

Helpful Report

Posted 4 years ago

“Honestly I had a problem with my order, however the customer service team was incredibly responsive and sent out a replacement the same day I got in touch. Stuff can always goes wrong, but the guys were incredibly quick to put it right. Thank you!!”

Helpful Report

Posted 4 years ago

“My product hasn’t arrived so a review will be difficult, can I revive an update on when they will? Thanks”

Helpful Report

Posted 4 years ago

Hello Jessica, I hope you are keeping well, I can confirm your order has definitely been dispatched and is on its way unfortunately some of the orders have been taking a lot longer due to the Christmas post and coronavirus restrictions. I'm sure you will receive your order in the next few days or if not early next week. If I can help you with anything else just message me any time. Kind regards James

Posted 4 years ago

Hello Jessica, I hope you are keeping well, I have just checked the tracking information and your order has been delivered you can check on the link below https://www3.royalmail.com/track-your-item#/tracking-results/NL602324725GB If possible I would really appreciate if you could check and get back to me. Kind regards James

Posted 4 years ago

“Lovely rig to use, speedy delivery discreet and reliable, can’t fault anything 🤟”

Helpful Report

Posted 4 years ago

“Super amazing customer service and extremely nice and easy to converse with when needing assistance. Highly recommend.”

Helpful Report

Posted 4 years ago

VaporizerHut is rated 4.7 based on 558 reviews