VaporizerHut Reviews

Name: VaporizerHut
Address: PO Box 284 Jersey Channel Islands, United Kingdom
Rating: 4.65

4.7 Rating 549 Reviews

92 %

of reviewers recommend VaporizerHut

4.7

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

VaporizerHut 5 star review on 28th June 2024

Darren Johnson

VaporizerHut 5 star review on 26th April 2024

Joseph Smith

VaporizerHut 5 star review on 25th December 2023

Anonymous

Anonymous // 01/01/2019

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“Great product, would defo use again. The customer service is 2nd to none. Questions answered quickly, the chap even bothered to phone me to check I understood. Not something you get often these days. Brilliant. Thanks”

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Posted 1 year ago

“All good! Received!”

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Posted 2 years ago

“I can’t review the items I ordered, as I ordered them ten days ago and haven’t received them. Poor business. Poor communication. Pretty sure it’s a scam.DON’T BUY.”

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Posted 2 years ago

Hello Karl, We have been replying to your emails and we always communicate to our customers. I am so sorry that you have not received your order yet, we have also sent you the tracking information which is showing that your order it's pending delivery with the Royal Mail. Sadly the Royal Mail has had many strikes lately and there has been severe delays due to the bad weather. We are hugely sorry that we have not been able to deliver your order on time on this occasion. We will always make sure you receive your order otherwise your order will be dispatched again or a refund would be offered. Feel free to always contact customer service as we will do our best until you have received your order. Kind regards James VaporizerHut

Posted 2 years ago

“Purchased Proto-Pipe Rocket ‘service kit’ (replacement poker and mouthpiece, with a little polishing cloth that has brass polish imbedded). Kind of pricey, for what it is, especially when postage is added, but nowhere else sells them and they are an essential part of my favourite pipe. Very prompt delivery.”

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Posted 2 years ago

“Great products and excellent customer service. The company went above and beyond from start to finish. Highly recommend.”

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Posted 2 years ago

“Exceptional customer service, very quick and helpful Will definitely be back soon”

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Posted 2 years ago

“I always receive super-fast deliveries. Customer services are quick to reply to any queries and always helpful. Happy customer!”

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Posted 2 years ago

“Fantastic service from James when the postage strike delayed my delivery. Highly recommended!”

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Posted 2 years ago

“Got what I wanted on time considering postal strike. I like the Genius pipe! Sturdy and cool thanks Vaporiserhut!!”

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Posted 2 years ago

“This is so far the best customer service ever. The product is exactly what’s expected; high quality.”

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Posted 2 years ago

“Amazing service 👏 sent my parcel special delivery and came super quick despite royal mail strikes!!! One of few stockists who sell the focus carter 2 in the UK. A++++++++”

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Posted 2 years ago

“Very good easy to use , no manual enclosed ,”

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Posted 2 years ago

“James was incredibly accommodating despite Royal Mail strikes. Pleased with my purchase and would highly recommend ordering from here!”

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Posted 2 years ago

“Thanks Got me PP but Santa say it has to go away for Christmas,”

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Posted 2 years ago

“I’m so pleased with the items I received fast shipping!! I’ve been looking everywhere for a year for the vape I wanted and found it immediately on VaporizerHut thank you so much”

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Posted 2 years ago

“I would definitely recommend the gnome lighter for single flame dynavap use. Delay due to Royal Fail but James was in contact straight away so excellent customer care.5 stars Thanks Jamie”

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Posted 2 years ago

“Amazing as always. Super fast shipping.”

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Posted 2 years ago

“Excellent service very helpful and well priced would recommend”

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Posted 2 years ago

“My usual supplier was out of stock on the Tinymight 2, VaporizerHut had stock. I'd never used them before. Popped an order in one afternoon & received delivery the following morning. In the current period of post/delivery disruption this was unexpected & seriously impressive. The price was also as per my usual supplier for vape gear. Excellent service, highly recommended. Oh BTW, the Tinymight 2 is a lovely bit of kit.”

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Posted 2 years ago

“Super fast delivery. Great stuff”

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Posted 2 years ago

VaporizerHut is rated 4.7 based on 549 reviews