Vapeshop Reviews

Name: Vapeshop
Rating: 4.79

4.8 Rating 964 Reviews

96 %

of reviewers recommend Vapeshop

Company Reviews

Metrics

Info

4.8

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

marketing@vapeshop.co.uk

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Vapeshop 5 star review on 13th November 2022

Vapeshop 5 star review on 4th April 2021

E Thorburn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam dealt with my issue of a late delivery and gave great customer service, thank you kindly”

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Posted 1 year ago

“Great company and great customer services! I would never purchase from anyone else.”

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Posted 1 year ago

“I have been ordering 10 Motives for quite a time from The Vape Shop. They’re at a good price in comparison to other suppliers of 10 Motives. I’ve always had prompt deliveries, even a day after putting an order in. However, there was a slight discrepancy with my latest order, just receiving 9 boxes instead of the 10 that I ordered. I sent an email which was answered immediately with the assurance that the missing box would be sent to me. Within 24 hours I not only received the missing box but had been sent an extra box as a kind gesture. Their Customer Service is to be commended. I will continue using The Vape Shop for purchases and highly recommend it.”

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Posted 1 year ago

“Amazing liquid. And super speedy delivery as always!”

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Posted 1 year ago

“I have been customer for years would not have wrote this review but twice I have received 2 coils again instead of 2 packs of 5. Customer service is good because they resend free fast delivery genuine coils.”

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Posted 1 year ago

“I’ve been a customer at Vapeshop for years, always satisfied with their genuine coils aspire 120 and fast delivery. Only writing a review now due to their outstanding customer service, I had an issue with a coils purchased recently and the customer service team made the and replacement very professional. Highly recommended.”

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Posted 1 year ago

“I’ve been a customer at Vapeshop for over a year now, always satisfied with their products and delivery. Only writing a review now due to their outstanding customer service, I had an issue with a new vape purchased recently and the customer service team made the return and replacement very professional. Highly recommended.”

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Posted 1 year ago

“Most affordable and reliable vapeshop in EU , hands down .”

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Posted 2 years ago

“Perfect all round, great support! Great prices and quick shipping”

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Posted 2 years ago

“Paid for next day delivery and ordered well before 3pm deadline. Item didn’t arrive. My advice is don’t waste money on paying for delivery. It makes no difference whatsoever. You might be lucky to actually get your order”

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Posted 2 years ago

“Paid for next day delivery. Nothing turned up. Phoned customer service only to be told they had received my order but it had not even been packed ready to ship yet... end of explanation. No email advising of the delay and no other solution suggested. Really sounded as if they couldn't wait to get me off the phone and get the order cancelled.”

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Posted 2 years ago

“Best website”

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Posted 2 years ago

“I have ordered numerous vapes from vape shop and have had excellent service every time with great quality products at great prices. So impressed and will not be shopping anywhere else.”

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Posted 2 years ago

“Nice easy to use website and always sort out replacements if there as an issue”

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Posted 2 years ago

“Excellent value for money.Delivery on time.”

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Posted 2 years ago

“Always quick delivery! Top communication , recommended !”

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Posted 2 years ago

“My only place to buy vapes and juices from - brilliant quick customer service, deals, and variety of juices and fast delivery. Excellent experience every time!”

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Posted 2 years ago

“Always deliver on time and a good service all round”

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Posted 2 years ago

“had to email to chase an outstanding order and the issue was solved very quickly. Also brilliant customer service and professional, could not fault.”

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Posted 2 years ago

“Vapeshop is my go to place for anything to do with the world of vaping. I buy all my juice, spares and kits from them. Mega quick delivery and the reward points are an added bonus. Spot on all round, can't recommend enough.”

Helpful Report

Posted 2 years ago

Vapeshop is rated 4.8 based on 964 reviews