Vapeshop Reviews

Name: Vapeshop
Rating: 4.79

4.8 Rating 964 Reviews

96 %

of reviewers recommend Vapeshop

Company Reviews

Metrics

Info

4.8

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

marketing@vapeshop.co.uk

Write Your review

Tell us how Vapeshop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast Delivery!”

Helpful Report

Posted 4 years ago

“My package arrived flawless,and earlier than expected....vapeshop are brilliant.”

Helpful Report

Posted 4 years ago

“Delivered within 24 hours, cheap and great customer service 👍”

Helpful Report

Posted 4 years ago

“Fantastic service, my delivery had items missing due to the bag getting damaged at Royal mail sorting office. Sent a photo to vapeshop and they didn't even hesitate in reshipping the missing item. I'll never shop anywhere else. Thank you”

Helpful Report

Posted 4 years ago

“Excellent service from Sam Thank you”

Helpful Report

Posted 4 years ago

“Easy to navigate website. Communication through out delivery process, from confirmation emails to dispatching with tracking numbers. The quality of the products is excellent. The prices are so affordable. I mainly buy 100ml Rodeo and love the flavour. But took advantage of the £1 Gimme 10ml bottles and the flavours are great. Might just give Gimme a try in the 100ml next.”

Helpful Report

Posted 4 years ago

“Fast, efficient and competitive prices, I'll shop here again.”

Helpful Report

Posted 4 years ago

“Great Customer service Quick delivery Definitely recommend”

Helpful Report

Posted 4 years ago

“Great service, delivery was a bit slow but understandable considering the current climate, will be buying a vape kit from them soon!”

Helpful Report

Posted 4 years ago

“Good quality product. Purchased 6mg Gimme Menthol 10ml at a good price., discounted when buying 20 at the same time. Recommended.”

Helpful Report

Posted 4 years ago

“Good product and order process”

Helpful Report

Posted 4 years ago

“Extremely fast delivery and very good price. This is now my shop for everything for vamping and very highly recommended.”

Helpful Report

Posted 4 years ago

“Great Liquids”

Helpful Report

Posted 4 years ago

“Excellent thanks”

Helpful Report

Posted 4 years ago

“Ordered twice from VapeStore now, I’ve had speedy delivery, perfect products and experienced brilliant customer service from their advisers. Highly recommend this company.”

Helpful Report

Posted 4 years ago

“Great juices great value”

Helpful Report

Posted 4 years ago

“Great deals. Good customer service! Fast delivery :)”

Helpful Report

Posted 4 years ago

“I pleased an order on 23rd March and still haven't received it today 2nd April. It was so say shipped on 26th March. Inquired today vie chat to be told it can take up to 10 working days and not 2 to 4 working days as stated on my email.”

Helpful Report

Posted 4 years ago

Hello Sara, We're very sorry to hear your order has not arrived yet. Second Class post normally takes 2 - 4 working days to arrive, but due to the COVID-19 outbreak it will likely take 3 - 6 working days to arrive as couriers are prioritising the delivery of medical supplies & essential items, so non-essential deliveries like ours take a little longer to arrive unfortunately. We ask our customers to allow up to 10 working days* to see if your order to arrives, but if it doesn't reach you by the weekend, please send us an email at cs@vapeshop.co.uk and we'd be happy to assist you. We are very grateful for your patience. *working days include Monday - Friday and exclude weekends & public holidays. Click here to view our delivery policy: https://www.vapeshop.co.uk/pages/delivery

Posted 4 years ago

“Bought two Rodeo Shortfills and although not the strongest flavours I have had they were very nice and excellent value - I will buy again. The OBS M3 coils supplied are excellent. Service from vapeshop was very good and I would recommend.”

Helpful Report

Posted 4 years ago

“Very happy with my first purchase, I bought the aspire pockeX with replacement coils and e-liquids and can't fault any off them, they came at a great price with fast delivery I will 100% be returning for my vape needs. thankyou!”

Helpful Report

Posted 4 years ago

Vapeshop is rated 4.8 based on 964 reviews