Vapeshop Reviews

Name: Vapeshop
Rating: 4.79

4.8 Rating 964 Reviews

96 %

of reviewers recommend Vapeshop

Company Reviews

Metrics

Info

4.8

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

marketing@vapeshop.co.uk

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Vapeshop 5 star review on 13th November 2022

Vapeshop 5 star review on 4th April 2021

E Thorburn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the raspberry twist salts puff bar, Very impressed, arrived promptly, salt bar was smooth and very simple to use, not harsh on the throat and liked that it flashed to tell me it was nearly empty...a great buy, will definitely buy again..”

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Posted 3 years ago

“Great customer service. Emailed them regarding an issue and it was very quickly corrected, and the item was replaced. Great product, rodeo 100ml vape liquid. Thank you”

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Posted 3 years ago

“Amazing products and good quality and good price”

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Posted 3 years ago

“Really good shop with loads of choice.”

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Posted 3 years ago

“Brilliant website lots of choice at great prices.”

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Posted 3 years ago

“Fast and brilliant service”

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Posted 3 years ago

“Great advice and customer service at Canterbury branch!”

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Posted 3 years ago

“Deliveries are always quick! This is the cheapest site we've found for our vapes!”

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Posted 3 years ago

“Always use Vapeshop as they have great pricing, lots of choice and stock.”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“Reasonable prices and good customer service”

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Posted 3 years ago

“Excellent customer service and fast delivery!”

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Posted 3 years ago

“I highly recommend Vape Shop. They can't be beaten on price or service and their reward scheme is a very attractive incentive.”

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Posted 3 years ago

“Firstly the website advertises in bold on thier home page that orders placed before 4pm are dispatched the same day, yet my order wasn't, and after speaking to a member of staff on the phone they advised , that this is only for orders choosing next day delivery.so be aware, he advised that orders before 12 on a first class delivery would only be dispatched the same day. not that this has been the cases.on other orders I had placed. when I didn't have an update the next day with regards to dispatch of my order I contacted the online customer services advisor, who stated my order was yet to be dispatched and that it would be today... he then goes on to blame royal mail for delayed delivery of orders, yet in the previous breath stated it wasn't dispatched! so I called him out on it and he didn't have much to say, I then as stated at the beginning of the review phoned them and was fed a load of nonsense on the phone also. so Buyer BEWARE! dispatch times are not as advertised on thier home page or most certainly are not clear, and thoer customer service leaves a lot to be desired, also thier rewards programme... ot offers you 40 points for a review, which I did, and never received points as apparently you only get the reward from leaving a review from an email they send you asking so. also I have had to chase every order the get my points from pending in the rewards programme to the approved. This was my favourite vape store, but seems thongs have gone down hill the past few weeks. so I will instead now shop local and support my local store, where you can have face to face contact should there be an issue! I will attach screen shots of the conversation with online support also...”

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Posted 3 years ago

“I love this shop they have great products and a very fast delivery”

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Posted 3 years ago

“Excellent product, great service & price. 5* service”

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Posted 3 years ago

“Quick, reliable. Never had an issue with any orders.”

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Posted 3 years ago

“Great offers at reasonable prices and fast delivery”

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Posted 3 years ago

“Vaporesso Gtx22 tank. Bought from vape shop.co.uk and as usual rubbish quality item! Leaks everywhere , had to contact vaporesso directly cuz customer service at vape shop.co.uk is non existent! Would not buy from them again,I'm afraid! Everything I've had from there I've had problems with!”

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Posted 3 years ago

“I have ordered quite a few times of these they are pretty good in sending them out the cartridges for my vuse no problems I will be ordering again thank u”

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Posted 3 years ago

Vapeshop is rated 4.8 based on 964 reviews