“Great products, excellent customer service & friendly staff. Had a fault develop on a device and had it replaced promptly with no fuss. Would 100% recommend.”
“5 stars not enough!!
I recently purchased the elfbar mate 500 device which I will add is superb and slightly more economical than disposables with same full flavour in the pods, however I had some charging issues with mine. After contacting vape club I got a response within the hour and a new device is on its way to me. Outstanding customer service!!
Can’t recommend them enough!!
Paula”
“10 / 10, this is my go to shop for anything vape related. Customer service is second to none and if any issues do occur are dealt with swiftly and effectively. Keep up the good work!”
“When I had a query they responded straight away and dealt with it there and then. Postage was very quick and arrived when it said it should I would highly recommend this company and will order again👍🏻”
“Absolutely amazing customer service, have used them for years. I've had a few faulty mods in my time and they have always been exchanged or replaced for a different mod, no fuss, no trouble, no stress and in quick time aswell. Once again outstanding service!!!.”
“Vape Club, have given me excellent customer service since I started to use their products some years ago, never had an issue with products or service well done to all the team.
Geoff”
“Absolutely 5 star service, I had an item missing from orginal order which was swiftly rectified. As a newly converted vape person I would have no problem purchasing from this business again. Thank you vape club”
“Had a very small compliant just one small thing it was sorted within 2hrs and new one sent out next day absolutely brilliant service other companies should have a look how this company operates Brilliant service”
“They offer fantastic customer service. I received 3 faulty products (not Vape Club’s fault as they don’t manufacture the items I bought). When I reached out to customer service, they immediately sent me replacements with no other questions asked! It was also Sebastian who helped me :)”
“Such a brilliant vape store, they sorted an issue with my order promptly and made a kind and generous gesture too.
Such great prices and excellent customer service.
Thank you so much:)”
“Great service, great prices, fast delivery!
Best vape stockist out there!
Fantastic customer service - there was a manufacturer defect on my new vape - fast response through their email - very polite and helpful - replacement arrived next day!”
“Amazing company I had an issue with a vape pen I bought.customer services dealt with it very fast and sent me a new vape pen. Very polite gentleman who sorted all this for me no issues. An amazing company Thankyou so much”
“Had a issue 6 months after buying and vape Club just asked for video of problem and instantly sent out a replacement. Nothing is to much bother and a absolute pleasure to deal with. This is what you call customer service and i wish other companies would follow suit. Vape Club also refunded postage.Top class company with excellent products 100% recommend and thank you for everything I will be using this company for all future purchases”
“I have ordered from Vapeclub for a good while now and the and their prices and service and delivery is always Fantastic. I recently had an issue with a new mod and both Luke and Jack dealt with it straight away and kept me informed and then organised a replacement excellent service and I will continue to order from them for many years to come!!”
