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Vape Club Reviews

4.8 Rating 208 Reviews
96 %
of reviewers recommend Vape Club
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Location:

Vape Club LTD Unit 27 Greenhill Crescent,
Watford
Hertfordshire
WD18 8YB

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Anonymous
Anonymous  // 01/01/2019
Brilliant customer service, cannot fault Vape Club in any way. Highly recommended
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Posted 6 years ago
Fixed a delivery error, very understanding. And excellent friendly service.
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Posted 6 years ago
I’ve used this site multiple times! I’m from Norway, the delivery goes fast and they have a huge selection. I’ve never had problems ever except once (they fixed it within 12h), if something does come up, they do their best to fix the problems and makes sure you have what you need and that you are one happy costumer. So, fast delivery, any issues? An excellent costumer service. Great selection of liquid. 10/10 recommendation.
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Posted 6 years ago
happy all ways quick delivery. if there is a issue the team all ways resolve my number 1 vape juice suppler
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Posted 6 years ago
Vape club is honestly the best online service as everything comes on time, they also have excellent customer service any issue are resolved punctuality and fairly. I would 100% reccomend Vape Club
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Posted 6 years ago
They have a wide choice of liquids and vape devices always recieve my orders the next day. There customer service is amazing if you ever have a problem they will rectify it. Couldnt recommend highly enough
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Posted 6 years ago
Fab customer service! Bent over backwards to help me, 5*
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Posted 6 years ago
Fantastic customer service. Were quick to respond to an issue I had with a missing order and immediately organised a re-delivery at no additional cost.
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Posted 6 years ago
Excellent service, has an issue with my new smok pen, returned, the next day received an email confirming it was faulty and a replacement dispatched same day
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Posted 6 years ago
Always efficient delivery and helpful customer service
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Posted 6 years ago
Vape Club is a company that other lesser companys should try and replicate! their customer service and product rage and quality leaves all other companys in their dust!!. I never use any other firm as i know before and after the sale their team and staff go the extra mile for the customer!! Vape club! are and always will be the leading company in the Vape World, Well done staff!!! Rhyce
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Posted 6 years ago
Fantastic customer service. Always quick to reply and willing to help. My favourite online vape shop.
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Posted 6 years ago
I have not ordered something yet, but I have used online chat twice for some questions, and I have to say that they answer immediately, and their answers are clear and precise. They seem to work in a very professional way
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Posted 6 years ago
Had an issue with an order that never arrived. Contacted the support couple of times and after delivery delay was overdue they sent me another package that arrived fast
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Posted 6 years ago
Great prices, next day delivery for an order placed around lunch time, and their 'live chat' function is brilliant - really helpful people. If only all customer service was this good!
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Posted 6 years ago
Great customer service from these guys, best online store .
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Posted 6 years ago
Great value and quality products, fast delivery and rapid, effective customer service
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Posted 6 years ago
Can't say a bad word against this company, they are great. It is simple to order and very speedy dispatch! Also their customer service is excellent. I have contacted them a number of times about various queries and each time have had knowledgeable, helpful and prompt response. Would highly recommend.
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Posted 6 years ago
Aaron is really knowledgeable and always recommends the right product for me. They also always deliver really quickly too, I had an issue when I was sent a menthol version of my juice flavour by accident (easily done as the packaging is almost the same), they sent a replacement which arrived next day. Very happy customer.
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Posted 6 years ago
Always such speedy service from Vape club with all orders. Royal Mail lost my latest which I reported via Email. Kapil resolved this by responding immediately and dispatched this the same day. Excellent customer service very kind and polite. Reported late at night and a response 1st thing this morning Cannot thank you enough for sorting this so quickly for me.
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Posted 6 years ago
Vape Club is rated 4.8 based on 208 reviews