Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 7,480 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 7,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order online and delivery is always fast.”

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Posted 2 months ago

“Good prices and good service”

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Posted 2 months ago

“Great products as usual!!!”

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Posted 2 months ago

“Great shop with excellent stuff to buy”

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Posted 2 months ago

“I’ve been getting my vape juice from vape town for quite some time , it’s always remained consistent with great staff and a friendly atmosphere.”

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Posted 2 months ago

“Always friendly and kind!”

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Posted 2 months ago

“Friendly and helpful staff.,always a pleasure to shop at my local store.”

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Posted 2 months ago

“Always friendly and efficient service and advice especially to a new vaper!”

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Posted 2 months ago

“Brilliant vape definitely buy more. Thanks 😊”

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Posted 2 months ago

“Very friendly and helpful staff, great selection of products and flavours”

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Posted 2 months ago

“Always good the price is very cheap delivery is free but only takes 3 days”

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Posted 2 months ago

“As always great service and knowledgeable staff”

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Posted 3 months ago

“I came in knowing nothing about vapes. I showed the lady the disposable vape I was on and what she recommended did not help me at all ! She recommended a juice which had nicotine in it which I didn’t want as I was already on nicotine free. I went back three times to rectify this and each time she told me to up the amount of nicotine I would be using. I told her what I was on on the first visit and she could have told me then that the vape I was looking for was not available but she sold me a vape that was never going to be suitable regardless. I spent £44 on nothing. Very disappointed and feel very much robbed. This was Vape Town in Stoney Stratford. Will never use them again and will also discourage anyone else from using them.”

Helpful Report

Posted 3 months ago

Hello Natasha We are sorry to hear that you are not satisfied with your vape kit and liquids. I have spoken to our store staff and they explained that you wanted a 'throat hit' from the vape you purchased. It is not possible to get this throat hit from nicotine free vape juice, which is why on your return to our store when our staff recommended you up the nicotine content in your juice. We would be happy to either exchange or refund the liquids you have purchased, you can then continue to use the vape device with either some exchanged liquids (we can supply zero nicotine but as mentioned there will be no throat hit) or seek another liquid elsewhere and continue to use your device. If you wish to do this, please email online@vapetown.co.uk and we can arrange this for you. Kind regards Mike

Posted 3 months ago

“Great range of products and friendly service. The guys in the shop are always helpful and knowledgeable with good advice and suggestions on products.”

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Posted 3 months ago

“Perfect service always from our local shop”

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Posted 3 months ago

“When I walked in the staff were welcoming and helpful and knew their stuff. Will definitely use again whether store or online. Great company within your field. Good work.”

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Posted 3 months ago

“Staff always friendly and helpful”

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Posted 3 months ago

“Very helpful and polite”

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Posted 3 months ago

“Always friendly and very helpful never long to wait when ordered online .”

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Posted 3 months ago

“Great place to go kind owners great service”

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Posted 3 months ago

Vape Town is rated 4.8 based on 7,480 reviews