Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 7,486 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 7,486 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abysmal service in regards to online buying. Still haven't sorted it but they have time to send me ''rate our service'' emails. Not even worth 1 star.”

Helpful Report

Posted 3 years ago

“This is my first time ordering on line, everyone said do it, I have done and still waiting for my products, very very disappointed 😞”

Helpful Report

Posted 3 years ago

Hello - Your order was placed Wednesday 26th of May and was shipped the same day. As advertised on our site, the free shipping you took has an estimated delivery of 2-5 working days which means taking into consideration a Bank Holiday today your order may not arrive until 3/6/21. We do offer a quicker paid for option of next day delivery and a 1st class upgrade, also detailed on our site and checkout pages. Vape Town

Posted 3 years ago

“Have always been happy with Vape town until now. I ordered and paid for 20 bottles of e liquid. only 10 arrived, I have messaged them and emailed several times and had no reply. So sadly, thats it!”

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Posted 3 years ago

“Haven't received items and no received reply to emails sent about it”

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Posted 3 years ago

“I never got a vape liquid”

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Posted 4 years ago

“Bought a vaporesso tank. The one in the picture was different to what i received. Also, one of the coils was open and out of its packet in the sealed tank box, the coil was dirty and the wrong size for the tank.”

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Posted 4 years ago

“Slow to reply sent me wrong product”

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Posted 4 years ago

“Zero Stones Mandy one”

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Posted 4 years ago

“I like vape town a lot however I got a pack of faulty coils online and when I spoke to a colleague in the Tiverton store he told me it happens sometimes and it’s not really his problem. I have emailed head office but am yet to hear back.”

Helpful Report

Posted 4 years ago

“Still waiting on 2 bottles of juice paid for but not received”

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Posted 4 years ago

“I don't shop at vape Town anymore and haven't done for 5 years so stop emailing me, and next time you send someone an invoice make sure you send it to the right person....”

Helpful Report

Posted 4 years ago

“Feel pretty let down after buying for a while of this site never had any issues until now where I had a juice taste completely off and disgusting I’ve tried to email and sort this and feel like I’m getting blanked and no real apology was giving too me I know it’s not my vape or coils as I’ve had no issue before so its clear I’ve got a bad batch but it’s just they way this is being handled which has really annoyed me no offer of a refund or apology and just no quick response too solve this .”

Helpful Report

Posted 4 years ago

Hello - The liquid you have purchased is not manufactured by Vape Town and is a completely independent brand but we can of course look into any issues with it. If you have emailed in, our customer services will reply. Due to the the current volume of enquiries there is a slight delay in replies to all emails but will reply within 24-36 hours M-F. Regards Vape Town

Posted 4 years ago

“Ordered 12mg strength and was sent 6mg instead. It is the second time that the strength ordered has not been the one delivered. I think I need to go elsewhere.”

Helpful Report

Posted 4 years ago

“Bottle of liquid was leaking and they sent me the wrong shots despite sending email before hand, also emailed a second and third time off the website and no response.”

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Posted 4 years ago

“Ordered some premiere and some red blend and I must say they taste awful like they have gone off,they are even a horrible pink colour. I’ve had them before so knew I liked them from before. Wouldn’t buy those blends again!”

Helpful Report

Posted 4 years ago

“Never reply to emails about warranty on my smok d barrel”

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Posted 4 years ago

“Slow postage says it takes up to 10days because off corona but that’s bs”

Helpful Report

Posted 4 years ago

Hello As you order was placed on a Sunday we shipped it the very next day (Monday). Once we have shipped orders and they are in the hands of Royal Mail we sadly have no control of how quickly they get to you. That said you are free to pay for a quicker service should you wish to get your order quicker. There are delays within the Royal Mail network due to the surge in online orders due to the pandemic. This information can be viewed on this link https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update Regards Mike

Posted 4 years ago

“The products I received were out of date”

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Posted 4 years ago

“Not necessarily a issue with a towel but I have a serious issue with the flavours I ordered. One flavour was ordered from milkman the other one was Charlies chalk dust, and I must say they have been the worst flavours I have ever had they taste extremely chemically and I don’t tend to write reviews but I feel like it’s worth me writing of you please stay clear from these flavours they are absolutely dreadful most possibly the worst ones I’ve had”

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Posted 4 years ago

“Have not received my product yet that was ordered on 27th November?”

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Posted 4 years ago

Vape Town is rated 4.8 based on 7,486 reviews