Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Service and knowledge was excellent,highly recommend”

Helpful Report

(Tayla Conway) - Posted 5 years ago

“Easy to speak with , not pushed from puller to post , sorted out and they know what they are talking about no fussing around . Thank you . Sally kiddle”

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(Ben Avenell) - Posted 5 years ago

“Very friendly and helpful. Thoroughly recommend.”

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(Nosiphiwo Mute) - Posted 5 years ago

“Smooth process”

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(Alexandra Pyman) - Posted 5 years ago

“I am a very happy customer . Rachel was very professional and explain everything to the details.”

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(Rachel Power) - Posted 5 years ago

“I was serviced by someone who knows her job and she was kind to understand my mistakes and was corrected and got my van moving”

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(Florence Dantjies) - Posted 5 years ago

“Pleasant helpful and knowledgeable colleague”

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(Richard Clark) - Posted 5 years ago

“Difficult to hear some of the phone conversation.”

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(Florence Dantjies) - Posted 5 years ago

“Pleasant, helpful and polite.”

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(Ben Avenell) - Posted 5 years ago

“Cheapest quote.. Pity couldn't accept quote and process online.. Had to call which of course is just an opportunity to try and sell Nonsense.. Checks such as DL and NCB can be done easily!!! Salesperson great and patient although difficult to understand his accent...”

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(Zinzan Finnucane) - Posted 5 years ago

“The Lady I dealt with was super professional and checked I had everything I needed from the policy without being pushy”

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(Anica Mulder) - Posted 5 years ago

“Very friendly service”

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(Anica Mulder) - Posted 5 years ago

“Professional, great experience so far.”

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(Millicent Nkwane) - Posted 5 years ago

“excellent service”

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(Richard Clark) - Posted 5 years ago

“Ben tried very hard to match my renewal price and was a pleasant experience”

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(Ben Avenell) - Posted 5 years ago

“Excellent, friendly & efficient communication and service. Arranged to call me back and did when they said they would. Delighted to be have a new policy and have saved loads of money on my insurance so very happy.”

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(Rachael Griffith) - Posted 5 years ago

“Perfect, polite friendly and informative”

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(Tayla Conway) - Posted 5 years ago

“Very professional and polite . Was taken care of quickly”

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(David LaBorde) - Posted 5 years ago

“Very helpful and very friendly . No pushy ness and was happy to call me back when I was busy”

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(David LaBorde) - Posted 5 years ago

“Saved me additional money by advising to transfer no claimed between vehicles. Very helpful..”

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(Sadiqa Manan) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews