Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very helpful and explained everything to me would definitely recommend”

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(Sadiqa Manan) - Posted 5 years ago

“Great service , redirected to the right department”

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(Kululwa.Zitumone) - Posted 5 years ago

“Very professional service and answered all of my concerns relating to the purchase of my new van and the insurance”

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(Annie Mguba) - Posted 5 years ago

“Very helpful and polite deserves a pay rise and a holiday and maybe a nice company car”

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(Millicent Nkwane) - Posted 5 years ago

“Helpful staff and good product at reasonable price , satisfied customer .”

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(Kululwa.Zitumone) - Posted 5 years ago

“Very cheap and excellent service”

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(Joseph Heater) - Posted 5 years ago

“Thank you Lauren for being very helpful and pleasant.”

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(Lauren Barnard) - Posted 5 years ago

“Always good value, helpful & easy to deal with”

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(Alexandra Pyman) - Posted 5 years ago

“Customer service was very helpful and explain about everything to needed to know specifically Ben Hollington so thank you Mr mark Hall.”

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(Ben Hollington) - Posted 5 years ago

“The person on the end of the phone was very helpful and understanding, as I asked him on several occasions to repeat what he said, as I told him I was a bit deaf, he was very polite.”

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(Montesque August) - Posted 5 years ago

“10/10 excellent service”

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(Nosiphiwo Mute) - Posted 5 years ago

“Great customer service.”

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(Alexandra Pyman) - Posted 5 years ago

“I was contacted first thing in the morning after Running an Internet search the previous evening, all information was at hand with the agent, a few security details confirmed and procedure was complete. Very simple completion and competitively priced.”

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(Sadiqa Manan) - Posted 5 years ago

“Van insurance with ease and great customer service setting everything up.”

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(Florence Dantjies) - Posted 5 years ago

“Good sevice very pleased”

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(Millicent Nkwane) - Posted 5 years ago

“Very professional people”

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(Richard Clark) - Posted 5 years ago

“Very helpful and took time to explain excellent service”

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(Richard Clark) - Posted 5 years ago

“Very efficient and easy to deal with. The agent had good understanding of what my needs were and made sure the policy was tailored to fit my needs. I would highly recommend Van Line Direct Great Service!”

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(Anica Mulder) - Posted 5 years ago

“Great service and communications pleasure to deal with thanks”

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(Zinzan Finnucane) - Posted 5 years ago

“All aspects of the people who handle the calls are brilliant! A credit to the company! They are all very friendly, explained EVERYTHING! and took their time I in no way felt rushed or pressured into making any snap decisions. I had to call a couple of times and everyone was very understanding and professional. Very good experience.”

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(Richard Clark) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews