Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My renewal was quick and efficient....excellent renewal quote...first class service on the phone. Thats why I keep coming back. Many thanks.”

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(Tayla Conway) - Posted 5 years ago

“Great service”

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(Kazi Ahmed) - Posted 5 years ago

“So far so good”

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(Millicent Nkwane) - Posted 5 years ago

“Thank you very much for your support and help Many thanks Regards Vasile Gabriel Marin”

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(Florence Dantjies) - Posted 5 years ago

“Very swift service, and eloquent phone manner”

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(Tayla Conway) - Posted 5 years ago

“Was fun speaking to you M”

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(Florence Dantjies) - Posted 5 years ago

“Proffesional and easy to communicate”

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(Rachael Griffith) - Posted 5 years ago

“Professional”

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(Florence Dantjies) - Posted 5 years ago

“Sorted my van insurance very quickly and explained everything in details that were clear and easy to understand. very impressed with the service.”

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(Zinzan Finnucane) - Posted 5 years ago

“Was a good service once I had been put though to the right person”

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(Anica Mulder) - Posted 5 years ago

“After receiving an email with a renewal quote, I subsequently received another email letting me know it hadn’t been possible to collect the amount payable from my account. Although not sure why this was the case, after a very short phone call the problem was quickly resolved by a very helpful and efficient member of staff! Many thanks 👍”

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(Alexandra Pyman) - Posted 5 years ago

“Very patient as we both have hearing loss. Everything was explained and queries answered”

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(Sadiqa Manan) - Posted 5 years ago

“Great customer service”

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(Ben Hollington) - Posted 5 years ago

“pleased with the service so far. Very helpful and friendly on the phone”

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(Stuart Rooney) - Posted 5 years ago

“Nice to talk to you”

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(Florence Dantjies) - Posted 5 years ago

“Found them very helpful and came up with good prices. I will definatly use them again”

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(Kululwa.Zitumone) - Posted 5 years ago

“Good customer service”

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(Ben Hollington) - Posted 5 years ago

“Very helpful, explained everything. Very good”

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(Lauren Barnard) - Posted 5 years ago

“Great service”

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(Millicent Nkwane) - Posted 5 years ago

“Really easy to arrange cover and a pleasure to deal with the call handler, felt like I was talking to a friend rather than someone just running through a script 👍”

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(Rachael Griffith) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews