Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to wait for a while for call to be answered and some sort of message giving wait time would be helpful in deciding whether to call back or not. However, once answered my renewal was dealt with quickly and efficiently.”

Helpful Report

(Alexandra Pyman) - Posted 5 years ago

“My experience with van line direct was excellent, especially with Rachael that processed all my details to insure my Transit van, she was efficient and friendly. I would definitely recommend Van Line Direct!”

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(Rachael Griffith) - Posted 5 years ago

“Very good service”

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(Millicent Nkwane) - Posted 5 years ago

“Very friendly and helpful staff who explained everything well as they went.”

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(Rachael Griffith) - Posted 5 years ago

“I went on line to get van insurance and up you popped lowest price from all the rest, and offering just the same as everyone else more or less, would definitely recommend to friends and family ⭐️⭐️⭐️⭐️⭐️”

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(Florence Dantjies) - Posted 5 years ago

“Fast and polite ...”

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(Zinzan Finnucane) - Posted 5 years ago

“Very helpful and courteous. Good service and cover.”

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(Zinzan Finnucane) - Posted 5 years ago

“Very polite guy. Very professional”

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(Callum Barber) - Posted 5 years ago

“Very clear very good 👍”

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(Kululwa.Zitumone) - Posted 5 years ago

“Quite clear and simple no problems here”

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(Alexandra Pyman) - Posted 5 years ago

“Happy with the competitive quote and fast friendly service....hope to stay with you for future cover on my van.”

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(Florence Dantjies) - Posted 5 years ago

“Fast and professional”

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(David LaBorde) - Posted 5 years ago

“Fantastic customer service very helpful”

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(Annie Mguba) - Posted 5 years ago

“Will never use van line direct again not helpful and sold me the wrong policy”

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(Millicent Nkwane) - Posted 5 years ago

“Very helpful”

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(Montesque August) - Posted 5 years ago

“the sales assistant was very good given we had a poor phone connection and the conversation kept breaking up”

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(Zinzan Finnucane) - Posted 5 years ago

“all good great service”

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(Alexandra Pyman) - Posted 5 years ago

“Very easy process Kazi phoned up and was spot on kept me right and even said will get my no claims of previous provider 👌”

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(Kazi Ahmed) - Posted 5 years ago

“Very helpful in ensuring I purchased the correct policy for my needs”

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(Florence Dantjies) - Posted 5 years ago

“Excellent service”

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(Rachel Power) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews