Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

(Ben Hollington) - Posted 5 years ago

“Very professional, very polite”

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(Richard Clark) - Posted 5 years ago

“I needed to renew my van insurance Van Line Direct provided the best policy to suit my needs many thanks”

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(Millicent Nkwane) - Posted 5 years ago

“Very good service”

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(David LaBorde) - Posted 5 years ago

“Very good service. The lady who dealt with my Van Insurance was very helpful and explained things clearly and thoroughly. Highly Recommended.”

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(Nosiphiwo Mute) - Posted 5 years ago

“Very helpful thank you.”

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(Kululwa.Zitumone) - Posted 5 years ago

“Very good to deal with”

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(Callum Barber) - Posted 5 years ago

“Easy on line procedure”

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(Nosiphiwo Mute) - Posted 5 years ago

“Very helpful, thanks again!”

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(Lauren Barnard) - Posted 5 years ago

“Vey good. Annoying you have to phone to confirm everything you filled in online. You can wait ages to get through to the call handler. Beware paying monthly 55% apr.”

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(Millicent Nkwane) - Posted 5 years ago

“very polite and clear on the phone”

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(Richard Clark) - Posted 5 years ago

“Great service - Best value around - Would get a quote form them again!”

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(Stuart Rooney) - Posted 5 years ago

“Very acceptable and easy to deal with”

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(Millicent Nkwane) - Posted 5 years ago

“I am speaking to one of your advisors saying I don’t have van insurance...????”

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(Florence Dantjies) - Posted 5 years ago

“Very helpful, And pleasant to deal with.”

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(Millicent Nkwane) - Posted 5 years ago

“GOOD PRICES”

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(Millicent Nkwane) - Posted 5 years ago

“Very helpful”

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(Rachael Griffith) - Posted 5 years ago

“Not bad a bit cloak and dagger”

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(Annie Mguba) - Posted 5 years ago

“Nice and easy to deal with”

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(Ben Hollington) - Posted 5 years ago

“Since taking out the policy I have been phoned over 25 times and spoken to 3 staff members but no one seems to listen. I wouldn’t recommend this company to anyone.”

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(Sadiqa Manan) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews