Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and easy to deal with”

Helpful Report

(Rachael Griffith) - Posted 5 years ago

“Very polite and friendly staff. Quick to sort out new account and great to speak to a person”

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(Kazi Ahmed) - Posted 5 years ago

“So extremely polite and helpful”

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(Paige Murray) - Posted 5 years ago

“Bad. Do not use. They are scammers”

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(Millicent Nkwane) - Posted 5 years ago

“Very helpful.”

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(Lauren Barnard) - Posted 5 years ago

“Very good really good customer service it was a pleasure to deal with the lady who took my call thank you”

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(Rachael Griffith) - Posted 5 years ago

“Considering the context and my little patience for redoing everything over the phone the person handle well”

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(Millicent Nkwane) - Posted 5 years ago

“Helpful, friendly and polite ... recommended by me on every level!!!”

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(Nosiphiwo Mute) - Posted 5 years ago

“It was a good conversation on the phone but hard to understand someone who does not speak fluent English”

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(Nosiphiwo Mute) - Posted 5 years ago

“Fast and efficient service on the telephone, very clear explanation”

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(Annie Mguba) - Posted 5 years ago

“Great Service Thanks!”

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(Kululwe Zitumane) - Posted 5 years ago

“Excellent customer service and competitive pricing”

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(Millicent Nkwane) - Posted 5 years ago

“Van line direct were amazing! The best quote by far and friendly too. I didn't mind going through all the boring stuff as I knew I was in safe hands. 😁”

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(Lauren Barnard) - Posted 5 years ago

“I'm a new customer with Van line direct and Mr Kazi Ahmed was very helpful to get my insurance in place, highly recommended”

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(Kazi Ahmed) - Posted 5 years ago

“This will be my third year with Van line direct and since my first policy to now everything has been as smooth as silk, every proposed policy has been competitive with hassle free renewal. Thanks for a great service.”

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(Rachel Power) - Posted 5 years ago

“Excellent costumer service. Very polite and nice costumer adviser to who I spoke by the phone.”

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(Ben Avenell) - Posted 5 years ago

“Very helpful and made a very dry subject an enjoyable call.”

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(Rachael Griffith) - Posted 5 years ago

“Very helpful And it was all straightforward thank you 😊”

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(Sadiqa Manan) - Posted 5 years ago

“great customer service and very helpful in renewing our van insurance. thank you”

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(Antonio Vieira) - Posted 5 years ago

“Very good service”

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(Kululwe Zitumane) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews