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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Pleasant to deal with 👍
Helpful Report
(Florence Dantjies) - Posted 5 years ago
Excellent Customer Service, Very professional and to the point. I highly recommend VanLineDirect for cheaper Van insurances online. Thanks
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(Nosiphiwo Mute) - Posted 5 years ago
It's my first time for van insurance and I found my customer service operative to be polite, knowledgeable and very informative. I will recommend this company to all my colleagues.
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(Florence Dantjies) - Posted 5 years ago
your staff was very helpful and the lady I spoke to helped very much I would thank you for your help
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(Kululwa.Zitumone) - Posted 5 years ago
the service was very good quick helpful and easy
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(Kazi Ahmed) - Posted 5 years ago
clear information and able to reduce cost too.
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(Ben Avenell) - Posted 5 years ago
Very good service will definitely recommend ***** rating
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(Millicent Nkwane) - Posted 5 years ago
Really easy to renew the policy,completed the process in 5 minutes. Highly recommended
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(Antonio Vieira) - Posted 5 years ago
VanLine exceeded my expectations by trying to search for an even better deal than I was initially quoted on and was intending to leave them. We both ended up happy, me with an acceptable premium and VanLine retaining a customer.
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(Antonio Vieira) - Posted 5 years ago
Best price & service- was thank you
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(Kazi Ahmed) - Posted 5 years ago
Simple quick efficient
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(Zinzan Finnucane) - Posted 5 years ago
Fantastic service, prompt and professional.
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(Alexandra Pyman) - Posted 5 years ago
Very good no problems 5 stars
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(Nosiphiwo Mute) - Posted 5 years ago
Only just joined so far so good
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(David LaBorde) - Posted 5 years ago
Good service and attention.
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(Kazi Ahmed) - Posted 5 years ago
i was impressed with the quote being matched to that online so was happy to stay with them
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(Antonio Vieira) - Posted 5 years ago
I had to attend a while on the phone but at the end everything sorted.
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(Anica Mulder) - Posted 5 years ago
Excellent service on the phone!
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(Nosiphiwo Mute) - Posted 5 years ago
When i pay deposit was other amount then when you send the paper work.!!!!!!!! You increase the amount i dont know how!!!!!
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(Sadiqa Manan) - Posted 5 years ago
It was very easy to set up and very professional service from start to finish with the end result ending with a very competitive price.
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(Millicent Nkwane) - Posted 5 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews