Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service provided. Easy to navigate”

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Posted 6 years ago

“Everything seems ok and a good price thanks”

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Posted 6 years ago

“Great service couldn’t ask for any better service”

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Posted 6 years ago

“I spoke to a chap called Ben who was very helpful and explained the policy to me, found out information I previously didn’t know, so brilliant”

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Posted 6 years ago

“Great service, I was talking to someone via the online chat on your website. The employee called me up and transferred me to the correct department. Very polite and professional service”

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Posted 6 years ago

“Quick, easy, great service”

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Posted 6 years ago

“The guy I spoke to was extremely helpful and made the process very easy. I would recommend your company.”

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Posted 6 years ago

“No problems with this company”

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Posted 6 years ago

“Quick & efficient”

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Posted 6 years ago

“Very professional and polite”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Call handler was was good and clear with the questions and answers”

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Posted 6 years ago

“Thieves & liars, never again”

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Posted 6 years ago

“Very helpful and professional, thank you”

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Posted 6 years ago

“Quick help full service”

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Posted 6 years ago

“beat my first two quotes by over £200, great friendly service”

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Posted 6 years ago

“I didn't like the 'bait and switch' type processing of my account... but I believe it is specific to my case and was due to misleading info provided by a previous insurance company. That said, the agent was polite, helpful, spoke clearly and the company was quick to react.”

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Posted 6 years ago

“Superb surport and very helpful”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very impressed ,first time I’ve used van line direct ,explanation on policy superb , cheapest insurance I’ve ever paid on my van ! Thankyou”

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Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews