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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Very happy with the service
Helpful Report
(Zinzan Finnucane) - Posted 5 years ago
Friendly customer service and there to help in any case
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(Zinzan Finnucane) - Posted 5 years ago
friendly very quick and easy to deal with ! very happy
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(Sadiqa Manan) - Posted 5 years ago
Very efficient and informative
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(Joseph Heater) - Posted 5 years ago
Easy to deal with, no issues! Spoke using language I could understand too (no jargon)
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(Ben Hollington) - Posted 5 years ago
Very quick and easy to renew
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(Rachel Power) - Posted 5 years ago
Very helpful very freindly nice to talk to some one that cares.
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(Nosiphiwo Mute) - Posted 5 years ago
So far so good .
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(Sadiqa Manan) - Posted 5 years ago
Very helpful and clear explanations.
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(Ben Avenell) - Posted 5 years ago
Great Customer Service
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(Richard Clark) - Posted 5 years ago
Very good service!!!
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(Tauriq Kannemeyer) - Posted 5 years ago
Very helpful regards Darren
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(Richard Clark) - Posted 5 years ago
Good first impression but as im Hard of hearing with the other office noise found it difficult to catch all that was said
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(Nosiphiwo Mute) - Posted 5 years ago
Easy to get insurance and best deals
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(Florence Dantjies) - Posted 5 years ago
Great service!! called almost instantaneously and answered all of my questions. What more could you ask for?
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(Sadiqa Manan) - Posted 5 years ago
My only complaint is that I had to go through all the info I had already given on line. None of the other quotes do this.
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(Zinzan Finnucane) - Posted 5 years ago
Renewed my van insurance with Van Line Direct as they still came up with the best price on the comparison site and were very easy to deal with. One phine call and it was all sorted for another year. Would recommend.
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(Rachel Power) - Posted 5 years ago
This is the first time that I have used Van LineDirect and I found the experience to be of the highest standard a full understanding of the details were given to me by Lady on the phone and I would have no hesitation in recomending the service that you provide and a very good allround experience
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(Florence Dantjies) - Posted 5 years ago
my apologies for such a low ranking , i am feeling very stressed because haveing sent you many emails it appears that no action is taken to help me resolve the issues.
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(Anica Mulder) - Posted 5 years ago
1st time for online insurance, normally go round corner to broker. Straight forward forms, then good quote's good to go. Would use this service again. Thanks
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(Anica Mulder) - Posted 5 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews